About Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit www.AllerganAesthetics.com. Allergan Data Labs (A-DL) exists to disrupt the aesthetics industry through data, design, and technology. We’re pushing the boundaries of personalization and performance marketing in Pharma to deliver frictionless, end-to-end experiences for our providers and their consumers. Allergan Data Labs is part of Allergan Aesthetics, an AbbVie Company, the fourth largest pharmaceutical company in the world. Our brands, Botox Cosmetic, Juvéderm, CoolSculpting, SkinMedica, Naturelle and more, are some of the biggest names in the industry. Allē is our technology platform. In combination, our portfolio provides an ecosystem of opportunities to accelerate, scale, and market. Founded and headquartered in Southern California in 2018, AD-L has grown from a core team of ten subject matter experts to 100+ world-class engineers, designers, digital marketers, product leaders, strategists, and creatives. Operating with the rigor and agility of a start-up, we build state-of-the-art intelligent systems that drive innovation. The AD-L team is bi-coastal and operates out of Irvine, CA and New York. Role can be based in Irvine,CA or Remote JOB SUMMARY: As a Manager, Professional CRM Product Marketing Manager for AD-L you will be responsible for the CRM communication strategy to our customers (health care providers) about the Allē platform and its role within our portfolio of aesthetic brands. Allē has a robust roadmap to deliver in 2022. This net new role is critical to the success of our new product launches and ongoing product usage and retention. WHAT YOU GET TO DO EVERYDAY: Work with internal partners/stakeholders to understand business objectives, goals and opportunities. Build the communication strategy, inclusive of creative and business requirements, and partner with CRM Operations to execute. Develop personalized journeys for Allē customers based on practice type and staff role. Establish cadences and success metrics for Allē provider campaigns. Leverage Customer Success data to better understand customer behavior, sentiment and needs. Continually optimize campaigns based on performance. Key Responsibilities: % of Time Professional CRM Strategy owner 30% Creative development, internal and external agency management 30% Assist in build of Professional CRM Instance in Segment and Braze 10% Build out Professional CRM Reporting 10% Personalization, optimization, and scalability 20% Key internal partners and stakeholders for this role include but are not limited to: Allē Program and Product teams, Creative Studio, Data Analytics team, Allē Field team, Marketing Technology Team, Promotions Team, Consumer CRM team, outside vendors. Qualifications WHAT YOU BRING TO THE ROLE: Bachelor’s Degree 10 or more years of marketing experience Demonstrated experience in enterprise CRM Solutions Track record of success in B2B lifecycle, promotional, loyalty and/or direct marketing. B2C marketing or platform experience preferred. Experience managing a creative agency and several cross functional work streams at once. The willingness and ability to create and/or improve processes that streamline activity and provide workflow transparency. Excellent communication, writing and presentation skills. A test and learn mindset Operational agility and attention to detail. Digital savvy and comfort with new technologies (e.g., Confluence / Jira, MIRO, Loom, Microsoft Teams, Slack, Google Suite, etc.) Previous pharmaceutical experience is a plus. OUR CORE VALUES: Be Humble: You’re smart yet always interested in learning from others. Work Transparently: You always deal in an honest, direct, and transparent way. Take Ownership: You embrace responsibility and find joy in having the answers. Learn More: Through blog posts, newsletters, podcasts, video tutorials and meetups you regularly self-educate and improve your skill set. Show Gratitude: You show appreciation and return kindness to those you work with. #LI-ADL Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel No Job Type Experienced Schedule Full-time Job Level Code IC About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.