Eaton’s Santiago DR is currently seeking for a Manager Quality Manufacturing Process to join our team. Eaton welcomes people who share our determination and high standards to join us in doing work that moves the world forward. Eaton Connection Technologies is a world leader in the harsh environment interconnect solutions market with a culture of operational excellence. We design, manufacture and market high performance and high reliability interconnect solutions for the aviation, defense, space, energy, and transportation markets. Job Summary Effectively implement and maintain the quality management systems (ISO9001 and AS9100) with its documented procedures as a mean of ensuring product excellence and customer satisfaction. Plans, manages, and coordinates quality assurance activities. Tasks To responsibly administrate, coordinate and program actions and activities with others production and staff functions to reduce non-conformances, sorting, rework and scrap costs. To evaluate, implement and control with techniques for processes and products; using statistical analysis and inspection methodologies. To provide manufacturing engineering with the necessary information to evaluate machine and process capabilities. To notify team of non-conformances found on material from both internal and external suppliers from line processes and incoming inspections. To insure that materials requiring re-inspection (REINSP) due to either customer complaints and or process failures get identified, segregated evaluated and documented in a timely manner and to request dispositions through established non-conformance process. To chair the Material Review Board (MRB) and participate in all decisions taken and if necessary make these decisions independently. To initiate investigations and coordinate the implementation of corrective actions based on team oriented problem solving techniques and send responses to customers. To coordinate all activities to ensure that plant passes all customer assessment and respond in a timely manner to any deficiencies found by sending corrective action plans to customer as requested. To provide management with appropriate reports on the performance of the quality management system (QMS) and action plans for any performance that is below goal. To coordinate with human resources any training programs for inspectors, auditors, and quality engineers. To request deviations for non-conforming products from product or design engineering and provide data as needed to support deviation approval. To coordinate, execute and monitor the internal audits process insuring compliance with the quality management system (QMS) and its documented procedures. To receive and review product drawings, engineering change notice (ECN) submitted to document control unit (DCU) and for updating when applicable the inspection processes affected by these changes. To prepare inspection processes and documentation for products in the Dominican Republic (DR) plant. To coordinate quality engineering (QE) activities for first article inspections (FAIR) and ensure that FAIRs are completed in a timely manner per the QMS. To coordinate activities for Group A and B testing including samples and record filing. To prepare inspection processes and work instructions (QWI, QDI) needed for compliance with the quality management system (QMS) (ISO9001, AS9100) or customer requirements. To provide inspection records needed for certificate of compliance (CoC) when required by our customers. To maintain open communication with other departments like management, quality, production, logistics, engineering and warehouse and to function as part of a team. To prepare an annual budget for the quality department and monitor compliance. To work as the UL and CSA liaison as required. Special Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Ability to work as part of a team. Possess the leadership to lead a team. Ability to read and write reports, business correspondence, and technical procedures in English. Ability to effectively present information and respond to questions from group managers, customers, etc. in English. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret engineering drawings and a variety of technical instructions in mathematical or diagram form. Qualifications Education & Qualifications Graduation from an accredited university with a B.S. Degree in engineering or related field. Five (3) to seven (7) years of experience in phases of quality assurance, including a thorough knowledge of statistical analysis, risk, sampling and designed experiments as related to quality control techniques. Computer knowledge is required. 3-5 years experience managing a quality department #LI-MG1 Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Quality Region: Latin America Organization: AER ITD Job Level: Manager Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time