Job Purpose: Assist Assistant Director to manage the daily retail and back office operations.

Key Responsibilities

• Monitors the day-to-day operations to ensure smooth progress for both properties; fosters close working relationships with internal and external stakeholders to ensure efficiency in operations. Reports to Assistant Director accordingly and promptly.
• Ensures that the retail operation complies with all Wynn policies and procedures.
• Works closely with the Retail Marketing team to support on the execution of promotional programs.
• Monitors market and competitor activity; maintains up to date knowledge of the market place, competitors and trends.
• Supports the company owned stores to ensure smooth daily operations including the back office areas, stockrooms, and non-retail spaces.
• Manages the daily product replenishment process and ensures products are readily available for sale.
• Manages the daily operations and administrative duties of the Retail Administration office.
• Manages filing system for Retail Administration office.
• Works with the merchandising department and clerks to ensure purchase orders are generated, item files are created/ updated and necessary documents are submitted and followed up on.
• Coordinates with the warehouse department on non-merchandise inventory matters.
• Ensures cycle counts of company stores are completed and reconciled within set deadlines
• Collaborates with Security on loss prevention and all areas of risk management.
• Ensures store facilities and retail areas are impeccable at all times (i.e. housekeeping, lighting, electrical, utilities, store décor, etc.).
• Maintains all store equipment including office computers, registers and communication systems. Addresses store needs with relevant departments.
• Keeps accurate records of all required permits and inspection certificates pertaining to the stores.
• Ensures Wynn guidelines are clearly communicated and leased stores comply with set standards and guidelines.
• Works with other departments to approve and/or relay relevant renovations/minor works requests.
• Processes all leased store delivery, visitor and access requests.
• Processes all leased store employee related matters (vendor badges, cleaning schedules, etc.)
• Assists with all questions related to property operations and issues.
• Anticipates and addresses store related issues. Reports to Assistant Director accordingly and promptly.

Competencies and Requirements
Experience: Minimum of 5 years’ retail administration or 2 years’ multi-national administration management experience
Education: Bachelor degree preferred or relevant work experience.
Knowledge/Certificates: POS and SKU management; knowledge of back office retail operations, budgeting, warehouse and inventory control.
Language Ability: Cantonese and English (Mandarin an advantage)
Computer Skills: Proficient in MS Office. Knowledgeable with the following software: Time Manager, MMS, Kenexa, Techtrans.