JOB TITLE : MANAGER

CAREER LEVEL: D3

Leverage technology to impact patients and ultimately save lives

Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!

ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that

focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

ABOUT OUR IT TEAM

It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.

ABOUT THE ROLE

• This role is responsible to get involved in the full life cycle of and application and work closely with System Owners and the teams members to understand the business requirements.
• This role is accountable for building and maintaining relationships with business stakeholders. It is accountable for developing an in-depth understanding of the business needs and concerns and ensuring those are translated into innovative IT solutions and services. It also has the accountability for the provision of services to customers.
• Patient Safety Point of Contact for all new Solutions and Capability Strategic projects
• End-to-end Service accountability of applications and Provides service leadership across the Patient Safety portfolio
• Owns & is Accountable for all Service Improvement plans
• Drives all Deviation & Exceptions working with Service teams
• Provide a holistic view of the Patient Safety environment for both technology and business management, working closely as a trusted partner.
• Responsible to provide application high availability for Business-As-Usual which includes better monitoring, failover and resiliency of pharmacovigilance applications
• Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.
• Drive application modules in support transitions and ensure application stability when taking over BAU support of new applications as part of the ATS process.
• Focus on people development, evaluating resource performance and making decisions on pay, hiring, training and other personnel actions.
• Should work and drive collaboratively with in R&D IT and wider GTC Chennai work group on various Site level initiatives and programs

ESSENTIAL SKILLS REQUIRED

• 10+ Years of Experience working with Global teams, Delivering and Supporting solutions. Hands on software development experience and Solution and Service Delivery.
• Should possess an understanding of CI/CD processes and are responsible for the design and implementation of applications build, release, deployment, containerization and configuration control and management.
• Good understanding of the Pharma Domain processes and corresponding Business processes, Regulations and guidelines
• Should have 5+ years of experience in IT Service management
• Should have 3+ years of Customer facing experience manging Global business partners
• Should have experience line handling 10+ team members
• Experience working with Service Now and certified with ITIL
• Experience of working in agile teams using methodologies such as SCRUM or SAFe
• Experience with Monitoring tools like Splunk and Aternity
• Bachelor’s degree in Computer Engineering, Electrical Engineering, Maths, Computer Science, Information Science, or equivalent degree is preferred.
• There may be potential applicants within the team for this role. However as part of our commitment to internal succession and development, if you are an aspiring applicant, we encourage you to apply

SO, WHAT’S NEXT?

Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.

WHERE CAN I FIND OUT MORE?

Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.