Manager - Supplier Quality
LenovoPuducherry, indiaUpdate time: April 13,2021
Job Description
Position Description:
• Lead supplier development strategy, designing the metrics for the function
and supplier performance
• Carry out supplier validation audits, with supplier support and supplier
advanced product quality planning (APQP).
• Work with Engineering (Design and Manufacturing Engineers) team to define
process parameters and criteria to ensure supplier process capability is
effective to meet product and process requirements
• Support new product launches to ensure suppliers are capable of delivering
to the required quality standards
• Manage the root cause analysis and corrective actions process of supplier
quality issues
• Perform on-site supplier visits for root cause analysis and verification of
corrective actions of supplier quality issues
• Review and evaluate supplier quality data to identify process improvement
opportunities within the supply chain
• Where appropriate work with the supplier directly, create corrective action
plans to address process failures
• Review supplier manufacturing processes, collaborate with suppliers on
process improvement and value enhancement opportunities
• Promote the use of customer preferred techniques for continuous improvement
such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System
Analysis and FMEA (Failure Mode and Effects Analysis)
• Manage the development and refinement of Design and Process FMEA’s (Failure
Mode and Effects Analysis)
• Review documentation of inspection results across all areas. In appropriate
functional areas, this refers to supporting inspection and test status
requirements defined by regulations, engineering product specifications or
Control Plans, PPAP approval or product warrant submission
• Monitor and report on supplier product quality and performance understanding
any commercial issues and impacts
• Manage the Supplier Key Performance Indicators (KPIs)
• Manage customer DPPM (Defect Parts per Million), supplier DPPM, supplier
problem solving on time, cost recovery and supplier warranty indicators
• Lead quality audits for suppliers
• Ensure compliance and assist with adherence to the Quality Management System
(ISO9001) & Environmental Management System [ISO 14001]
• Support regular inspection meetings with representatives from appropriate
departments to establish an action plan for improving build quality.
• Stay current and up to date on any changes that may affect the supply and
demand of needed products and materials and advise others of any impact
• Keep up with current and developing manufacturing and engineering trends
that concern product quality
• Conduct benchmarking studies to determine best practices/designs and future
trends
• Stay current and up to date on any changes that may affect the supply and
demand of needed products and materials and advise others of any impact
• Undertake personal continuous training and development
• Perform root cause analysis and resolve problems
#### Position Requirements:
Manage, coach and develop a high performing Supplier Quality team that meets
agreed objectives and which delivers best practice results, added value and
continuous improvements
• Provide leadership, direction, management, and development to the Supplier
Engineering team
• Set department objectives/KPIs and review and assess ongoing performance of
direct reports
• Report on achievement of targets and identify any actions required
• Manage and lead the team, ensuring adequate staffing levels, managing
holiday allowances, recruitment, training, development, appraisal, attendance,
disciplinary issues and daily supervision to maximise efficient productivity
• Motivate and coach the team to operational success
• Monitor the completion of tasks and ensure good performance and record on
appropriate systems
• Consistently promote high standards through personal example and roll out
through the team so that each member of the team understands the standards and
behaviours expected of them
• Review, implement and update company records e.g. training matrices,
performance reviews, risk assessments
• Communicate KPIs from the strategic annual plan so that each employee is
aware
Functional / Technical Competencies
1\. Chip level Knowledge on computers with basic Electronics component
functions.
2\. Experienced in Problem solving Tools & Techniques like [Lean 6Sigma, DOE,
8D, QC Story, A3, etc.,]
3\. Communication and interpersonal skills
4\. Analytical and problem-solving ability
5\. Planning and project management skills.
6\. Trouble shooting skills in Electronics/Computer
7\. Having knowledge in Quality tools like TQM, (QFD & Quality Tools) and Lean
Six sigma
8\. In-depth knowledge on APQP, PPAP (PFD, FMEA, MSA, & FMA) @ Supplier end.
9\. LSS Green Belt
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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