Reporting to the Operations Development Manager and Operations Planning Manager, the incumbent will be responsible for carrying out the pre-opening preparation of Water World Ocean Park. He/she will be required to frequently work at Water World construction site to follow up on project progress. Besides, he/she will support the team’s mass recruitment planning, as well as the development of operating and contingency procedures for all aquatic attractions.

Upon Water World opens, he/she will serve as manager-on-duty of the department in ensuring smooth daily operation. In addition, he/she will:- 

• recruit, train, develop and supervise staff with the highest safety, service, show and efficiency standards
• develop strategies to motivate staff in maintaining the highest level of safety standard as well as delivering exceptional guest services
• lead the planning, establishment and implementation of safety and service audit systems
• lead, plan, conduct and participate in all necessary qualification trainings
• review and refine all operating and contingency procedures
• assist in preparing, forecasting and monitoring expenses budget according to areas of responsibility

Requirements:-

• Diploma or above, preferably in Hospitality or related fields  
• With at least 6 years’ operational experience in service/aquatic recreation field, of which 3 years must be in managerial/supervisory capacity
• Preferably holder of valid Pool Lifeguard Award (or above) issued by the Hong Kong Life Saving Society
• Preferably holder of Pool Lifeguard Instructor and/or Aquatic First Aid Instructor qualification(s) issued by the Hong Kong Life Saving Society
• Good planning and supervisory skills
• Responsible, pleasant, customer-oriented with good communication skills
• Independent and able to work under pressure
• Good command of spoken and written English and Chinese, including Putonghua
• Computer literacy in MS Office and Chinese word processing
• Willing to work outdoor, on shifts, and during weekends and public holidays

Candidates with lower academic qualifications and/or less work experience will be considered as Supervisor

Applications including details of qualifications, working experience, expected salary, contact telephone number and address should be applied via: http://careers.oceanpark.com.hk --> Job opening --> Full time/ Long-term.

Applicants not contacted within six weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.