Manager, Quality & Continuous Improvement
EATONFontanaUpdate time: June 24,2022
Job Description
Eaton’s Electrical Distribution Center is seeking a Manager of Quality & Continuous Improvement to join our team! This role will be based in Fontana, CA. Position Overview: This position will drive continuous improvement in quality, customer satisfaction, and Eaton Lean system throughout the Distribution Center (DC). This position will provide quality interface and expertise between both internal and external customers. This position will develop, deploy and assure the effective implementation of robust quality management systems with a focus on the sharing and application of best practices between other locations. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours Essential Functions: Plan, develop and initiate positive actions within the DC to improve the quality that Eaton provides to its customers. Deploy and execute the Continuous Improvement Framework (CIF) within the Distribution Center Apply principals and initiatives of the Eaton Quality System (EQS) and Eaton Business System (EBS) to the DC processes for continuous improvement. Assure overall capability of Quality personnel – coaching, guidance and development of staff and training of Quality department personnel. Develop and integrate quality performance measurement systems, considering world-class benchmarks and report results to management. Deploy quality management system to new facility in pursuit of ISO/9001:2015 certification Develop, implement and maintain divisional, group and corporate quality policies, procedures, and instructions. Act as the Management Representative in the ISO Quality Management System requirements. Assist in, approve and communicate major problem corrective actions with customers. Develop and utilize hands on approach to implement effective continuous improvement (CI) training plans that develop and sustain a CI culture, ensuring a constant safety focus. Leverage EBS Pull, CIF and Structured Problem Solving as the foundation for deployment & execution. Drive CIF (Continuous Improvement Framework) by training, coaching and leading by example by leveraging the 8 Building Blocks of CIF: Process Standardization, Visual Controls, Leader Standard Work, Daily Accountability, Process Checks, Manning Strategy, Gemba Walks, and CI for Everyone. Utilize analytical / statistical tools& methods combined with the ability to select and apply them to make data-based decisions. Statistical tools include A3, 8D, Problem Definition, Data Collection, Brainstorming, 5 Whys, Fishbone, Cause & Effect, Error Proofing, Variation Analysis, SPC, MSA, and DOE. Ensure that the internal business metrics are tracked through the Balance Score Card. Conduct game changing kaizen events/RIEs. Provide mentorship development to operational excellence/CI talent. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we- as individuals and as a company – are stronger. Qualifications Basic Qualifications: Bachelor’s Degree from an accredited institution required. Minimum three (3) years combined work experience in Quality, Operations, and/or Continuous Improvement functions Must be legalized to work in the United States on a permanent basis without company sponsorship now or in the future. No relocation benefit will be provided. All candidates must reside within a 50 mile radius of the facility in order to be considered. Preferred Qualifications: Minimum one (1) year of work experience managing people Certified Six Sigma Black Belt or Green Belt certification Eaton Lean Certification or demonstrated Lean experience Master’s Degree in Business Administration Hands on approach to implementation (e.g. Kaizen Events). Experience implementing a quality management system Demonstrated experience using problem solving & Six Sigma statistical tools (including A3, 8D, Problem Definition, Data Collection, Brainstorming, 5 Whys, Fishbone, Cause & Effect, Error Proofing, Variation Analysis, SPC, MSA, and DOE) to solve problems. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) #LI-LE1 Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Quality Region: North America – US/Puerto Rico Organization: ES AMER HQ MFGSC Job Level: Manager Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time

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