Marketing Communication Manager

This role is responsible for enhancing and maximizing the profile of the Hotel through media, digital marketing website content management, partnering with/ linking to key partner web sites, Public Relations and promotional partnerships.

What is in it for you:

• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Leads the hotel’s digital content strategy and manages all property social media channels, creating relevant and engaging content and increasing follower engagement.
• Assist with executing the hotel’s promotional campaigns on the relevant digital platforms.
• Ensures the hotel’s web and social media presence is aligned with the hotel’s positioning and business objectives.
• Manage the image library for the hotel and coordinate photoshoots and filming aligned with brand standards.
• Assist in responding to reviews on Tripadvisor, Google, Facebook and other social media pages.
• Assist in generating innovative and creative hotel promotional print and digital collateral in compliance with Pullman brand standards.
• Liaise with digital partners on advertising, partnerships and sponsorships.
• Manage and ensure accurate information is updated on all digital platforms, including; microsites, IPTV, brand websites and third-party platforms.
• Manage the hotel’s digital marketing channels including social media, developing and maintaining a social media calendar for promotional purposes.
• Responsible for driving engagement and content curation for the hotel’s social media platforms.
• Responsible for digital reporting for all online campaigns executed in the hotel.
• Liaise with the AccorHotels’ Public Relations team to secure media coverage, seek PR opportunities, manage media requests and obtain ROI insights on coverage.
• Actively solicit opportunities with media and corporate partners with similar target audiences to develop mutually beneficial promotional opportunities.
• Media monitoring, clipping and maintenance of media impressions library.
• Conduct media site inspection and hotel tours when required.
• Work closely with Corporate Office to ensure consistent application of brand guidelines throughout the hotel.

Knowledge and Experience

• Bachelor’s degree required 
• Minimum 2-3 years’ experience in digital marketing or marketing communications, 5 star luxury environment preferred
• Familiar with Luxury and Lifetsyle media landscape and industry players
• Proficient in MS Excel, Word, & PowerPoint

Competencies

• Strong written, oral and creative communication skills
• Have expertise with developing social media strategies and content creation
• Ability to organize, prioritize and multitask effectively
• Excellent organizational skills and attention to detail
• Well-presented and professionally groomed at all times

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS