Swisstank is a company dedicated to the development of brands, products and services internationally, to benefit people and improve their quality of life. We use modern tools in Design, Marketing and Business Development to grow and provide an outstanding customer experience.

As a team built on a success culture mindset, we not just aim to make an impact on business but also on society. The company offers a multiple career paths and development in both personal and professional fields. Counting on your exceptional work, authenticity and integrity, we are committed to strengthen your skills and unlock your potential along a fulfilling career journey.

We are looking for a Marketing Intern (Public Relations & Customer Service) for our offices in Guangzhou and Shenzhen, China who can start as soon as possible for a length of minimum 4 months.

- Planning publicity strategies and campaigns, writing and producing presentations and press releases;

- Build and maintain good relationships with journalists and influencers, to promote marketing campaigns;

- Dealing with enquiries from the public, the press, and related organisations, analysing media coverage and undertaking relevant market research;

- Liaising with clients, managerial and journalistic staff about budgets, timescales and objectives, providing clients and our brands with information about new promotional opportunities and current PR campaigns’ progress.

- Maintaining a positive, empathetic and professional attitude towards customers, clients and distributors at all times;

- Providing a premium brand experience and customer service care, support customers with purchasing products, 

- Acknowledging and resolving customer complaints,responding promptly to customer inquiries and communicating with them through various channels;

- Prepare quotes/estimates or sales orders, knowing our services and products inside out in order to answer queries via phone or mail;

- Processing orders, forms, applications and requests; keeping records of customer interactions, transactions, comments and complaints;

- Bachelor’s degree in relevant fields, a year of relevant work experience, experience in dealing with international clients is a plus;

- Good IT and presentation skills, knowledge of computer software programmes and various communication channels;  

- Excellent communication skills in both orally and in writing, great interpersonal skills and ability to build and maintain relationships;

- Ability to priorities tasks and plan effectively, creative and takes initiative;

- Chinese, Spanish and German Language skills are a plus;

- Fluent English speaking and writing skills (at least CET 6 /IELTS 6 or equivalent).

What we Offer:

- The possibility to participate in attractive marketing projects;

- Working and living experience in China;

- Attractive workplace in Guangzhou or Shenzhen, main cities of China’s economically strongest province;

- A pleasant and informal working atmosphere in a dynamic and international team;

- The opportunity to work independently in an innovative, fast growing company.

All your information will be kept confidential according to EEO guidelines.

Have we raised your interest? Send us your complete application (motivation letter, CV and references) to gz.f[et]wisstank.cn, we are looking forward to process your application.