About The Role:
RWS are looking for a Marketing Operations Manager to join our team of MarTech experts, reporting to the Head of Marketing Operations. You will be responsible for enabling our global marketing teams to deliver engaging cross-platform campaigns in an efficient and timely manner with best-in-class technology and streamlined processes.

Responsibilities:
* Execution of day-to-day campaign activity in concert with the global marketing teams, ensuring results are trackable and data is flowing correctly
* Prioritizing campaigns and projects based on the needs of the business
* Identifying and onboarding new technology to ensure the marketing teams are able to function at peak levels
* Managing the end-to-end flow of data from multiple points of entry through to the CRM
* Working closely with the web team to ensure forms across our websites are capturing data in the correct format
* Identifying and correcting issues with processes and data across our marketing platforms

Skills & Experience:
* Previous exposure of acting as an admin-level user in a marketing automation platform such as Hubspot (strongly preferred), Marketo, Eloqua, etc.
* Experience setting up complex data flows between systems through native integrations or no-code connectors
* Understanding of the B2B sales cycle and the role marketing plays in opportunity creation 
* Solid knowledge of email best practices and GDPR compliance
* Pro-active logical thinker with an aptitude for troubleshooting with a solutions-led approach
* Experience using a CRM such as Salesforce, preferably in a large multi-divisional business
* Experience working with a lead/contact/activity scoring system
* Knowledge of multi-touch attribution models for marketing reporting
* Excel knowledge with a focus on data transformation (desirable) 
* Experience with any of: GoToWebinar, Terminus/Bombora, Swapcard, LinkedIn Advertising, Google Ads, Facebook Ads, Outgrow, Zapier, Zoominfo, Intercom (desirable)
 

Life at RWS:
We work hard together to deliver for our customers; our expertise, professionalism, and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch  
 
As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration. 

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.