KPI Metrics:

Client satisfaction – based on TRR or any other relationship survey results

Cowork with Groupm functional team to deliver strategy and innovation on ecommerce and programmatic area to serve key clients

Support SP team to develop new business

Help to grow Programmatic/Ecommerce revenue – More spending and service fee

Reporting of the role:

This role reports to the MediaCom performance lead. This role needs to take care of junior team members in the team providing training to them, give positive influence to the team, meanwhile acting as key contact window for clients.

3 best things about the job:

• Programmatic/Ecommerce is the fastest growing business in the past two years, from both client request and revenue point of view.
• Programmatic/Ecommerce has the unique business model which provide you to catch up with the latest digital and direct marketing trend.
• Young and like-minded colleagues who are rich in Programmatic/Ecommerce experience, which provide you an open environment to learn.
• If you are expertise on programmatic or ecommerce, it is a good opportunity to extend your capability to new area, and help you become a cross media expertise

Responsibilities of the role:

• Decent experience and knowledge in Programmatic/Ecommerce business to support team lead and help rest of the team to translate client’s programmatic and ecommerce needs and requirements into actionable media strategy across Ecommerce platform, include but not limited to Taobao, Tmall, DJ, 1号店; and also need your contribution on the programmatic strategy and plan.
• Connect with GroupM eCommerce units in strategy level to deliver integrate media solution to key client
• Cowork with GroupM programmatic unit to conduct better strategy, eventually deliver best results
• Build trust relationship with day-to-day client contacts and secure/uplift client’s satisfaction
• Support team leader to explore new opportunities of programmatic/ecommerce revenue and margin growth

Tasks & Measurement:

In three months:

Good understanding of the agency portfolio and key clients, and build up the knowledge base across programmatic and ecommerce

Good relationship with internal team, and key client

In six months:

Solid connection with day-to-day contacts within the client and agency organizations

Deliver expertise to support SP team and functional team.

In 12 months:

Supply team with actionable strategic thinking

Help to explore revenue/margin growth areas

Day-to-day contacts appreciation (internal and external)

What you will need:

• More than 5 years’ experience in Programmatic/Ecommerce or search in agency
• Good knowledge and experience in the operation of TMall or JD platform, or familiar and professional programmatic-buy
• Good communication skills (Client service experience will be a plus)
• Can present, read and write in English

About MediaCom

MediaCom is the “The Content + Connections Agency”, working on behalf of its clients to leverage their brands’ entire system of communications across paid, owned and earned channels to step change their business outcomes. MediaCom is one of the world’s leading media communications specialists, with billings exceeding US$33 billion (Source: RECMA 2015). It employs 6,500 people in 125 offices across 100 countries around the globe. Its client roster includes P&G, VW Group, Dell and Universal. In 2015, MediaCom was recognized by RECMA as the leading global agency network in its Network Diagnostics report, and also was the first agency network to top all 3 key RECMA reports across EMEA. Also in 2015, MediaCom has been awarded Media Agency of the Year in the US by AdAge and Adweek, Agency of the Year in the UK by Campaign and The Drum, and Global Agency of the Year at the M&M Awards. The agency captured six Media Lions at the 2015 Cannes Lions International Festival of Creativity, making it the top performer among all global media agency networks.

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