JOB RESPONSIBILITIES:

• Act as the primary contact person between the warehouse and department stores to manage weekly inventory replenishment.
• Execute department stores’ weekly sales recognition and inventory reconciliation between POS & SAP systems and resolve any discrepancies.
• Work with the Finance team to determine the root causes of any discrepancies between the SAP reports and department store statements, and resolve any issues accordingly.
• Generate weekly sales recognition and inventory reconciliation reports.
• Support the on-the-job training and problem solving skills of BCs when creating orders in the POS system.
• Support urgent requests for inventory transfer between department stores.
• Process Distribution complaints.
• Raise any POS system issues to local IT and work out solution with local IT & NEC (the POS vendor) and conduct any necessary follow up to insure timely solutions.
• Lead the annual inventory stock count.
• Handle order transaction and customer inquiry for Consumer base product and Medical Sector.
• Generate daily sales orders by uploading EC orders to the POS system once they are processed by the warehouse.
• Participate in process improvement projects.

Qualifications
see above
Primary Location
Taiwan-Taipei-Taipei-
Organization
Johnson & Johnson Medical Taiwan Ltd. (8582)
Job Function
Customer Service
Requisition ID
1905765364W