ABOUT ASTRAZENECA

At AstraZeneca, we put patients first and strive to meet their unmet needs worldwide. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. If you are swift to action, confident to lead, willing to collaborate, and curious about what science can do, then you’re our kind of person.

SITE DESCRIPTION

Welcome to Warsaw Site, one of over 400 sites here at AstraZeneca, providing a collaborative environment where everyone feels comfortable and able to be themselves is at the core of AstraZeneca’s priorities, it’s important to us that you bring your full self to work every day. To help you maintain your best self, here’s a sneak peek into some of the things this site provides for you.

What you can expect: great working atmosphere empowering you to reach your full potential, endless development opportunities and benefits like: medical & life insurance, lunch card, annual bonus, education cost reimbursement, occasional allowances (Christmas, holiday), Multisport, anniversary awards, additional time off, pension plan, business travel insurance, recognition programme, flexible working hours.

At AstraZeneca, every one of our employees makes a difference to patient lives every day.

BUSINESS AREA

BioPharmaceuticals Medical (BPM) ensures the best patient outcomes by providing healthcare decision-makers around the world with the evidence and confidence they need on AZ therapies and support our internal stakeholders with medical insight and expertise. BPM provides medical leadership with market participation and connectivity while also impacting the life cycle planning and execution of all our products. Global Medical Affairs aims to lead AstraZeneca in achieving scientific leadership, being a great place to work, and keeping patients at the core of everything we do.

The Medical Evidence (ME) organisation is accountable for the delivery of phase 4 studies needed to generate evidence to support and extend our product labels, to build confidence in our products and to help the future research required by our Global Product and Medical teams.

Role Overview

As part of the Medical Evidence Enablement Team, the Business Support System Specialist plays a key role in supporting the implementation and improvement of business processes, tools and systems, to enable evidence delivery within the Global and Local Market teams, across all therapeutic areas.   

The Business Support System Specialist collaborates and builds relationships with global and local market evidence delivery teams across AstraZeneca and will work closely with our internal IT partners, external system vendors, and service support teams, to drive continuous process and systems improvement, resolve operational issues, and provide testing support for Evidence owned technology platforms and tools.   

Additionally, the Business Support System Specialist will provide system/process training & awareness sessions for Medical Evidence owned tools and technology platforms.  They will engage with Global and Local teams to promote consistent adoption of the processes and systems. 

Tools and technology platforms supported by this role include, but are not limited to DataVision, CLEAR, Evidence Explorer, Evidence Connect, Veeva CTMS and eTMF, Pubstrat, Data Lakes, SharePoint Online and macro-enabled excel tools. 

Typical Accountabilities

• Act as a subject matter expert on Medical Evidence tools and technology platforms
• Act as the lead of the Publications Systems Change Control Board.  Provide analysis and benefits of the proposed changes to the platforms and help prioritize the development of the proposed improvements.
• Act as the lead of the Knowledge Management Change Control Board.  Provide analysis and benefits of the proposed changes to the platforms and help prioritize the development of the proposed improvements.
• Communicate upcoming system enhancements/changes and anticipated timelines to key stakeholders.
• Participate in business acceptance testing for enhancements or changes to Medical Evidence technology platforms and tools
• Provide business support for issue identification and resolution in Medical Evidence owned technology platforms and tools 
• Coordinate and deliver awareness/training sessions for Medical Evidence owned technology platforms to Global and Local evidence delivery and publications teams
• Provide operational support to Global and Local Market publications and evidence teams as needed
• Escalate and manage issues to resolution

Education, Qualifications and Experience

• Bachelors degree in business or technology relevant discipline
• Oustanding communication (verbal and written) and collaboration skills with geographically dispersed colleagues
• Proven ability to apply analytical thinking in issue/risk identification and resolution
• Exposure to IS/IT service support & deployment with focus on issue analysis or testing
• Experience in proactively identifying risk and issues
• Experience in working on a cross functional team in a matrix organization
• Demonstrated ability to work independently  
• Demonstrated ability to follow tasks through to completion
• Demonstrated ability to prioritize and multitask
• Strong proficiency in key Microsoft Office programs (e.g., Word, PowerPoint, Excel, etc.)
• Strong organizational skills
• Strong work ethic and high standard of integrity

• 3 years of relevant experience from within the pharmaceutical industry or similar large multinational organization
• Experience in clinical operations
• Experience in SharePoint Online site maintenance

NICE TO HAVE:

• High level awareness of the overall pharmaceutical product development process, including stages of development and functional area
• Knowledge of AZ enterprise IT systems such as Veeva/ACCORD/PLANIT

Why AstraZeneca?

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together. Interested? Come and join our journey.

So, what’s next?

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you!

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.