JOB SUMMARY:

The Supply Chain Optimization Manager is a key role of WSI drop ship (DS) business function. He /She is responsible for leading the China Drop Ship team to well manage DTC (direct to customer) PO lifecycle and work with American and global vendors. He /She works in conjunction with US Sourcing, Inventory and Customer service team to improve customer experience with our company and build the scalability of DS business growth.

KEY RESPONSIBILITIES:

Purchase Order Management

• Daily order status follow-up with vendors to ensure on-time delivery and provide order visibility to related team.
• Manage PO, PO cancellation and PO exceptions.
• Manage all escalations and summarize as reports.
• Maintain long term relationships with vendors and monitor vendor performance.
• Work closely with WSI cooperated business function in US to achieve the common operations goals.

Process and System

• Improve and upgrade the current process to better serve the needs.
• Managing all the new system immigration from current ones
• Support vendors to get trained and equipped with the new technology.

Supply Chain Optimization

• Created analytical reports based on operational activities, system errors, PO escalation trends, customer needs to support the optimization.
• Implement and optimize the Supply Chain processes in related to order management, transportation and systems.
• Through supply chain optimization to improve Customer Satisfaction.

Performance Management

• Based on the company strategy and targets, create PO management work goals and break down detailed and trackable KPIs to team member.
• Checking vendor dashboard to measure and improve vendor performance.
• Make DS stakeholders performance measurable.
  

DESIRABLE QUALIFICATIONS & COMPETENCIES:

Knowledge

The incumbent must have proficient knowledge in the following areas:

• 8 years of practical experience including 5 years of management role

• Preferred experience working with or for a Retailer

• Knowledge of overseas sourcing

• Working experience in ecommerce merchandising is a plus

• Familiar with supply Chain process and US retailor SPO management

  
  

  Skills

  The incumbent must demonstrate the following skills:

• With strong business sense and strategic thinking

• Excellent communication skills with the ability to influence cross-functional teams

• Problem-solving and decision-making skills

• Strong analytical ability and systematically thinking skills;

• Ability to perform well under pressure, adapt to changes and meet deadlines

• Management especially inspire &motivate team members to achieve more or perform better

上班地址：上海