Position Description:
Lenovo is the fastest growing technology company on the planet, with growth
outpacing our competition quarter after quarter. Lenovo’s fundamental belief
is that life rewards those who Never Stand Still. Every day, every employee at
Lenovo is focused on moving forward, rejecting traditional limits, and always
seeking a better way.

Role:

As a CSP Project Manager for Lenovo’s Intelligent Devices Group, you will be
responsible for managing Lenovo’s subscription products sold in EMEA to exceed
annual revenue and profit targets. The Project Manager is responsible for
vendor fulfillment and enablement of Microsoft cloud subscription offerings.
You will manage the processes for ordering, shipping, invoicing and paying
Lenovo's software partners for their products. This is a cross functional role
engaging with sales, services, IT and vendors.

You will need to think globally and work together across departments and
geographies encouraging teamwork.  The ideal candidate will have business
transformation, fulfillment process and communication skills.  Global
experience and process detail skills are valuable.  The ability to lead change
and continuous improvement in the software fulfillment process is key to
success.  The candidate will drive operations excellence; focus on customer
satisfaction and high quality service delivery, with strong interpersonal
skills and responsiveness.


Responsibilities:

• Understanding of Microsoft Partner Network (MPN) and Microsoft Partner
Center (MPC)
• Manage tenant IDs within (RR) Recurring Revenue platform
• Manage API monthly catalog pulls
• Ownership of product catalog
• Ownership of product enablement in data systems to make products orderable
• Document changes to the systems using change management best practices
• Troubleshoot and resolve issues with subscriptions in the RR platform
• Maintain alignment with subscription offerings to assist with sales team
• Maintain customer accounts in Partner Center reviewing reseller agreements
• Knowledge of PO/Invoice payment process
• Ensure service delivery meets the business requirements (based on defined
SLAs)
• Collaborate with IT, Product Managers, Sales Operations, and inside Sales to
facilitate effective issue resolution
• Reporting matrix for reconciliations, billing, sales and geographies

Position Requirements:
The ideal candidate will have business transformation, fulfillment process,
and excellent communication skills. They will ideally have experience in the
sale operations and delivery of software licenses.  The candidate should have
experience with software alliance partners, reseller channels and enterprise
customer markets.

Preferred Qualifications:

• Minimum of 3+ years of Project Management experience.
• Leadership skills – can lead a matrix team across multiple regions and
organizations
• Global experience: accustomed to working with WW regions to solve problems
• Strong sense of urgency to meet critical project and customer deadlines
• Exceptional organization skills: documentation and attention to detail
• Strong analytical and problem solving skills with ability to analyze data
from multiple sources to  develop a recommendation action plan
• Self-starter, able to work independently, as part of a collaborative team or
as a team lead influencing peers and executive
• Ability to quickly adjust to change or to new information
• Microsoft Excel and PowerPoint skills

Base gross monthly salary from 1900 EUR, depending on experience + variable
part

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
national origin, religion, sexual orientation, gender identity, status as a
veteran, and basis of disability or any other federal, state or local
protected class.


About Lenovo Services

We think and act differently!
Lenovo Services adopted a new way towards a smart transformation to become a
solution-based company. Services offer a comprehensive portfolio of services
that support the full lifecycle of the Lenovo products. At every stage from
planning, deployment, support to asset disposal we offer the expertise and
services to more accurately budget for the customer`s IT expenses, deliver
better SLA and generate greater end user satisfaction. Shape a new Services
culture with us!

About Lenovo

Lenovo is a $46 billion global Fortune 500 company and leader in providing
innovative consumer, commercial and enterprise technology. Our portfolio of
high-quality, secure products and services covers PCs, workstations, servers,
storage, smart TVs and a family of mobile products like smartphones, tablets
and apps. Everyone here at Lenovo is an integral part of the company, working
together, across continents, cultures and innovations, all comprised in a
friendly, fast-paced, work environment that focuses on one common goal: to be
known as the best in what we do.