Responsibilities:

• Handle customer service enquiries and complaints in a professional manner through hotline, email and social channels to monitor responses, and respond appropriately
• Handle all marketing logistics & co-ordinate shop administration work to provide full support for all related marketing operations such as system settings, issue SharePoint and marketing materials delivery.
• Consolidate data and provide marketing reports, competitors reports, promotion reports and customer service reports
• Provide all-rounded general administrative support to marketing team

Requirements:

• Higher Diploma in Marketing or related disciplines
• 1-2 years relevant working experience in retail industry is preferred
• Excellent communication and interpersonal skills
• Energetic, mature, independent and with excellent problem solving skills
• Proficiency in MS Office, with strong Excel skills (Vlookup & Pivot table) would be an advantage
• Good command of spoken and written English, Cantonese and Mandarin
• Fresh graduate are also welcome

We offer attractive remuneration package including 5-day work, double pay and discretionary bonus to the right candidate. Interested parties, please send your full resume with current and expected salary to Senior Human Resources Manager, Belle Tower, 10/F, 918 Cheung Sha Wan Road, Cheung Sha Wan, Kowloon.

For more information, please contact Ms. Dora Wan at 39290621.

All information received will be kept strictly confidential and only for employment-related purposes.