Mobile Solutions Architect
AbbottPlanoUpdate time: September 21,2021
Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Our Neuromodulation business is an area of expertise for Abbott. This business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. Our Solutions include Proclaim (TM) XR SCS System, the #1 Spinal cord stimulator on the market, Proclaim (TM) DRG Neurostimulator, the only FDA approved DRG therapy and a market leader in radiofrequency ablation therapy, Abbott RFA. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum. Our deep brain stimulation technology for progressive diseases help people manage their Parkinson’s disease and essential tremor symptoms, steering away from side effects. 

Our location in Plano, TX currently has an opportunity for a Mobile Solutions Architect. The Solutions Architect is responsible for providing expert guidance for all technical matters related to Mobile Applications Development/Deployment, Mobile Device Management, Device Procurement and Deployment Services. This includes defining the architecture and roadmap for infrastructure, systems and services for the Mobile Operations Department. The successful candidate for this position is a highly motivated individual with a strong background in mobile applications and hardware with domain knowledge of development, integration methodologies, deployment, and broad, detailed knowledge of mobile technologies and industry trends. 

WHAT YOU’LL DO 

  • Defining and managing mobile application product development and the deployment infrastructure strategies for sustaining and new product development platforms.

  • Understand latest market/technology trends and evaluate technology adoption to define roadmaps for infrastructure, systems and services

  • Ownership of app deployment status and complaint trending for issue resolution and enhancements. Develops metrics and trend reporting on all Mobile product apps deployment and maintenance operations

  • Establish and maintain strong, strategic partnerships with vendors and service supplier’s management support

  • Ensures service delivery and customer satisfaction for all supported services

  • Work with cross functional business functions like R&D, Supply Chain, Regulatory, Quality, Legal, Technical services and IT functions to develop the different project business cases. Ensure proper and regular communication of the status of operations projects, solutions adoption and services

EDUCATION AND EXPERIENCE YOU’LL BRING 

REQUIRED 

  • Bachelor’s degree in computer science, engineering or another technical discipline relevant for the healthcare IT industry or equivalent experience 

  • 8+ years of Product Development, IT or Mobility experience in large or midsized Health Care, Medical Devices or Consumer Goods organization managing mobility support 

  • Experience in the following technologies: Mobile App Customer support. Apple iTunes Connect, AirWatch and Mobility BYOD 

  • Extensive experience with Mobile application rollouts within MDM infrastructuretechnologies (AirWatch). Extensive knowledge of MDM and MAM and Mobility deployment infrastructure managementand also experience managing Apple and Android App store deployments.  

  • Experience managing Mobile device technical support desk and mobility technologies for iOS and Android 

  • Ability to architect, design and analyze diverse enterprise solutions based on evolving requirements 

  • Extensive experience working through formal change control. Experience with environment separation and promotion workflows 

  • Experience in setting Mobility IT strategies and business alignment. Business unit relevant business process knowledge, as related to Mobility IT and App deployment infrastructure 

  • Good communication, logical thinking, decision making and problem-solving abilities, and good leadership and management skills 

  • Excellent teamwork and interpersonal skills and ability to communicate with all management levels. Strong ability to collaborate, influence and build consensus 

  • Experience with vendor management and strong focus on Customer Satisfaction 

PREFERRED 

  • Knowledge and experience in Android and/or iOS platforms and possess a proven awareness of instructional strategies for mobile development. 

  • Ability to influence team execution across multiple platforms, and across functions 

  • Experience creating, implementing and providing technical oversight for a diverse array of complex projects  

  • Track Record of strong technical leadership and an ability to bring structure to complex problems across multiple platforms. 

  • Security and authorizations experience preferred - Apple or AirWatch MDM Certifications, GIAC GMOB Security certifications. 

  • Ability to meet deadlines and work in a fast-paced environment 

  • Experience in managing mobile apps in regulated environment is an added advantage 

  • Strong intellectual curiosity in exploring and learning new technologies, technology trends, forthcoming industry standards, new products, and the latest solution development techniques; ability to leverage this knowledge to formulate technical solution strategy, build technology blueprints, and reference architecture. 

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

  • A fast-paced work environment where your safety is our priority (Include for Manufacturing roles only)

  • Production areas that are clean, well-lit and temperature-controlled (Include for Manufacturing roles only)

  • Training and career development, with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation, incentives and retirement plans

  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

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