The Mortgage Loan Quality Program includes pre-funding and post-closing quality control functions such as: timely and accurate file reviews, issue identification, action planning, remediation, communication and thorough reporting. The position requires advanced mortgage underwriting and credit knowledge, quality control experience, and proven problem solving and decision making skills. The successful candidate will have a demonstrated the ability to participate in time sensitive projects and enjoy a high level of interaction with internal and external parties.

Key competencies and responsibilities include:

• Perform pre-funding and post-closing Quality Control reviews within SLA timeframes and/or ensure that external quality control vendors have performed reviews in a timely manner.
• Demonstrate the ability to perform a detailed analysis of mortgage loan documents based on mortgage portfolio, investor, agency, and compliance requirements. This includes verifying underwriter analysis, adherence to guidelines and procedures and the ability to recognize red flags
• Organize and maintain data using various systems. This includes web-based and Microsoft applications (Excel and Access)
• Document and communicate the results of the reviews.
• Recommend reasonable corrective action relative to quality control findings.
• Monitor quality findings and the ongoing resolution process.
• Follow-up with business unit to ensure corrective action sufficiently addresses the compliance, operational or credit issues identified.
• Appropriately raise and/or escalate problems and issues to management.
• Provide timely and appropriate feedback to quality control vendors.
• Assist with timely and accurate reporting of all quality control findings, action plans and root cause analyses.
• Have a friendly, positive and professional demeanor and a willingness to grow.
• Provide excellent oral and written communications (detail-oriented).