Responsibilities
To liaise with clients to ascertain their needs and to operate or support the use of associated equipment and resources involved in the capture and editing of digital video and audio content.
To coordinate booking of the digital video and audio content capture and production facilities by clients and ensure associated equipment and resources are prepared and ready for use as necessary.
To maintain the digital video and audio content capture and production facilities and ensure associated equipment and resources remain in good working order, organising repairs and upgrades where necessary.
To prepare user guides and other relevant documentation designed to support use of the digital video and audio content capture and production facilities and associated equipment and resources.
To contribute to digital video and audio content capture and production facility inventory records and ensure the security of associated equipment and resources.
To maintain an up-to-date knowledge of relevant technologies and products in order to inform planning, specification and procurement of equipment and resources for future use in the digital video and audio content capture and production facilities.
Support the development of educational technologies and relevant initiatives across the University.
Liaise and collaborate with ETT colleagues to promote best practices and evaluate the impact of technology-enhanced learning across the University.
Work collaboratively within ILEAD and in particular the EDU to contribute in achieving the strategic ambitions of the University in relation to academic enhancement and excellence in learning, teaching and research, and to contribute in achieving the EDU’s ongoing operational objectives.
Reflect on their own professional practice and keep abreast with current developments in TEL through engagement with the wider community via subject associations, attendance and presentations at conferences, colloquiums and personal development days.
Willing to engage in personal development and training and change the focus of the role, where appropriate, to meet the changing needs of the University.
Carry out any other duties as required, commensurate with the role position and as required to develop the role in line with changes to ongoing University strategy.

Education and Experience

Essential:
A Bachelor degree in a related field: digital media production; TV & radio production; educational technology; instructional design.
A minimum of three years relevant work experience

Evidence of continuing professional development.
Desirable:
A Master degree in a related field: digital media production; TV & radio production; educational technology; instructional design.
Affiliated membership of a recognised national or international related association.
Experience of working in a Higher Education setting.
General and specialist knowledge:
Essential:
Excellent familiarity with digital video and audio production workflows, processes and associated hardware and software e.g. Apple Final Cut, Adobe Premiere, Audition, Photoshop, After Effects.
Sound awareness of cultural diversity within an international environment.
Skills:
Essential:
Excellent written and verbal communication skills in English.
Excellent customer service orientation and ability to quickly identify and respond to client needs.
Excellent interpersonal and communication skills with diverse range of individuals and through a variety of media.