NA Sales Operations Programs Director
LenovoMorrisville, north carolina, united statesUpdate time: February 2,2021
Job Description
Position Description:
The North America PMO is seeking a Sales Transformation leader to drive the
digital transformation for the North America organization. This role will be
responsible for the implementation of key transformation initiatives to
support our core business processes. The incumbent will work cross-
functionally across numerous business areas including Sales, Operations,
Category, Enablement, and Finance.
Key Responsibilities
• Drive key business projects to accelerate deployment of transformation
initiatives, ensuring no disruption to the business
• Acts as liaison between geo business groups, WW BTIT, and WW Ops for the
development and implementation of new tools and enhancements of existing
systems.
• Provides geo-specific insight and process expertise to the WW Transformation
team based on in-depth expertise and experience
• Act as a voice for NA to ensure requirements are met, support needed for
readiness is ensured and support needed post-deployment is provided.
• Engage and maintain strong stakeholder relationships and involvement within
the North America and WW organizations on project deliverables
• Oversee the management of the ‘Go Live’ process including User Acceptance
testing (UAT), communication, and training coordination
• Clearly communicate the progress of initiatives to executive leadership
• Implement change management activities in support of project deployment
deliverables
• Drive a collaborative/cohesive culture where team is engaged and pulling
towards the same goals
#### Position Requirements:
Experience
• Bachelor’s degree in business, project management, or related field
• 5+ years of industry experience in sales, operations, program/project
management
• Experience managing complex projects which are often cross-functional while
demonstrating exceptional business judgment and building relationships at all
levels of the company.
• Direct Lenovo experience, with deep understanding of and ability to
articulate best practices across core sales business processes (B2B, Channel,
B2C)
• PMP certification
Skills
• Strong organizational, change management, and communication skills
• Ability to positively impact and lead through influence, exhibiting a
presence and ability to communicate successfully with all levels of leadership
• Fast learner who can quickly absorb the nuances of complex, interdependent
sales situations/processes
• Comfort with complexity, ability to “think outside the box” and move
concepts to implementation
• Presentation skills critical including abilities to: interact with the
audience; present messages with clarity; engage the audience in the
presentation; and interpret and understand the mindsets of the listeners at
all levels within organization and adjust accordingly.
• Excellent verbal and written communication skills, including comfort and
skill of having tough, conflict management conversations
• Ability to multi-task and manage multiple workstreams across multiple teams
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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