Position Description: Position Description: Responsible for solutioning Lenovo Services E-Commerce presence for new Buyback offerings.  This includes working cross functionally to drive on-time execution of milestones and communicating full status timely. Additional requirements include supporting the Asset Recovery Services BMS and tracking to KPI Adherence. Position Responsibilities: • Lead critical projects with strong PM skills. • Understanding of Consumer / SMB Buyback market • Experience partnering with web developers to enable offerings • Engage with NA Services team and recovery partners to foster strong relationships • Drive execution of ARS offerings from an operational standpoint • Handle escalations as they arise • Drive profitable business decisions • Provide reporting and tracking against all KPIs • Assist in analyzing and interpreting data #### Position Requirements: Basic Qualifications: • Customer-centric focus • Commitment and passion to deliver results Preferred Qualifications: • Knowledge of PC and services businesses • Proficient in Microsoft Office (i.e. Outlook, Word, Excel, etc.) applications • Excellent organizational, multi-tasking, prioritization and problem solving skills • Demonstrate effective verbal and written communication skills • Works well independently, yet is cooperative in working with team assignments and activities We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.