Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

WHAT YOU’LL DO

• Address client needs as they occur; while demonstrating a strong sense of customer service.
• Train clients on system offerings, new product releases and reporting packages.
• Monitor program operations, billing and reporting to confirm alignment with customer expectations.
• Work proactively to identify opportunities for Abbott eScreen to better assist clients in their successes.
• Identify and implement strategies that achieve organizational goals.
• Train/update clients on new technology, product offerings and pricing of those products.
• Provide solutions to clients/partners that promote growth and stability.
• Meet and maintain productivity, quality and attendance performance metrics.
• Assist National Accounts as needed with coverage, as related to staffing needs and workloads.
• Assist with special projects as needed and assigned.

EDUCATION AND EXPERIENCE YOU’LL BRING

Required

• Four-year degree from accredited college or university or relevant work experience preferred
• Experience with corporate culture along with an excellent customer service mentality

Preferred

• Proficiency in Excel, Word, PowerPoint, and Outlook  (essential)
• Strong verbal and written communication skills
• Exceptional time management skills and ability to self-motivate