Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Abbott Structural Heart is at the forefront of transforming structural heart therapies, leading the development of more advanced solutions for patient care. As a passionate, committed, and innovative group of people with a fresh perspective, we strive to be health care providers’ best partner—so they achieve successful outcomes and empower lives filled with potential.

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of Structural Heart disease.  We aim to lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing standards of care; a performance threshold that guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care.

WHAT YOU’LL DO

This field-based position is responsible for enhancing Abbott’s ability to sell trans-catheter structural heart devices and procedures thru field and customer training to optimize procedural outcomes, efficiencies, and adoption. This position is geographically based and spends significant time in the field with customers. Strong leadership and teamwork skills are required. The position requires experience and knowledge to integrate with sales management, marketing, R&D, clinical science, clinical operations, and other cross functional groups. This position also requires project and program management skills for the development and execution of field and customer product training programs.

This position is accountable for US TAVI product technical training of field and customers to ensure optimal outcomes with appropriate compliance. In-depth product knowledge, program management, and commercial training skillsets are required. Ongoing cross-functional team partnerships with Commercial leadership, MD KOLs, Marketing, R&D, Clinical Engineering, Clinical Science, Quality, and others are also critical for successful plans and implementation. Field-based customer interactions for training and challenge case diagnosis/solutions will also facilitate optimal clinical outcomes & efficiencies. All locally learned training and best-practices will be transformed into training curriculum.

As a member of the Structural Heart Training team, the job requires the following responsibilities:

• Teamwork
  • Integration with Abbott’s Product Training department team members to develop programs, content, curriculum needed to authorize new sites, physicians and Abbott proctors for optimizing clinical outcomes, efficiencies, and program development.
  • Collaboration and alignment with commercial leadership and marketing.
  • Member of R&D product design teams as needed.
  • Collaboration with Clinical as needed.
• Leadership skills
  • Drive alignment with sales leadership on key strategic training needs (new hires/sites, product launches, challenging outcomes, etc).
  • Ability to work confidentially for individual product performance assessments and coaching.
  • Collaboration with KOL physicians and Abbott cross-functional teams (R&D, Clinical, Marketing, etc) for alignment on critical training initiatives.
• Interpersonal, Presentation, and Implementation Skills
  • Commercial training skillsets to implement adult learning principals for Abbott field representative and physician trainees.
  • Work one-on-one with new hires, existing Abbott field representatives, or physician heart team members to support outcomes and efficiencies along with best practices.
  • Present and train at Abbott field and customer educational programs.
  • Product, procedure, and screening training content creation.
• Program Management
  • Own training course design, presenter, content, and logistics as needed to support commercially available devices.
• Analytics
  • Monitor product performance outcomes for additional training or product design input.
• Content Creation
  • Development of training curriculum for commercial devices. Working with KOL thought leaders, R&D, Training, Clinical Engineering to create new training content.

EXPERIENCE AND EDUCATION YOU’LL BRING

Required Experience

• Bachelor’s degree.
• 5+ years of related training (medical device experience) or TAVR/TAVI experience.
• Direct experience working with and training physician customers.  A clinical background and/or strong clinical knowledge and aptitude.  
• Program management experience. 
• Strong communication skills, specifically an ability to deliver effective training to large and small audiences.
• Ability to work with several levels within the organization and in cross functional teams.
• Solid understanding and application of business concepts, procedures, and practices.
• Working knowledge of Microsoft office applications.

WHAT WE OFFER

• Training and career development, with onboarding programs for new employees and tuition assistance  
• Financial security through competitive compensation, incentives and retirement plans  
• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs 
• Paid time off  
• 401(k) retirement savings with a generous company match 
• The stability of a 130-year company with a record of strong financial performance and history of being actively involved in local communities 

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com  

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity. 

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