SOM, one of the most influential design firms in the world, is seeking innovative, creative, independent, and critical thinkers who aspire to the highest standards of excellence. Join our collaborative design practice as an [Network Administrator] for the opportunity to build a strong and thriving career.

目的说明

Purpose Statement

网络管理员岗位将负责系统基础设施的日常监控、故障排除和维护。该职位需具备先进的技术知识，并具备诊断和解决复杂的软件、硬件问题的能力。

The Network Administrator position will be responsible for day-to-day monitoring, troubleshooting, and maintenance of an extensive systems infrastructure. This position will provide advanced technical knowledge and possess the ability to diagnose and troubleshoot complex software and hardware problems.

职责 RESPONSIBILITIES

• 在诊断和排除软件、硬件问题方面提供专业知识和领导力，并向组织内的其他人提供协助。

Provide expertise and leadership in diagnosing and troubleshooting software and hard

ware problems and assist others within the organization

• 能理解技术问题的原理并提供解决方案

Take ownership of technical issues from conception to resolution

• 向同事提供有关工作流程和最佳实践的建议，并帮助他们实现预期的结果。

Advise colleagues on workflows and best practices, helping them achieve the desired

results

• 管理测试环境，明确产品功能并诊断问题。

Manage test environments to verify product functionality and diagnose problems

• 向同事提供已使用系统技术相关的专业知识。

Provide technical subject matter expertise to colleagues on existing systems

• 协助对已使用产品和服务进行评估。

Support the evaluation of existing product and service offerings

• 协助Service Desk上级主管提供支持，确保及时处理终端用户的问题/请求，包括时间安排的协调，确保办公室获得适当的支持。

Provide supplemental support to the Service Desk Supervisor to ensure end user is

sues/requests are addressed in a timely manner; this include; this included coordinat

ing schedules to ensure office has appropriate support coverage

• 良好的组织、分析和批判性思维能力，能够解释技术产品详细的信息，并记录所有相关内容。

Strong organizational, analytical and critical thinking skills to explain technical product

details and to document all facets

• 在团队内部以及跨团队的协作环境中工作。

Works in a collaborative environment within and across functions

• 优先处理和同时管理多个未解决的问题。

Prioritize and manage several open issues at one time

• 能按步骤提供书面和口头技术支持。

Ability to provide step-by-step technical help, both written and verbal

• 此岗位将向位于美国的基础设施负责人汇报。

This position will report to an Infrastructure Leader located in the United States

技能 SKILLS

• 设计和维护广泛的系统网络。

Design and maintain an extensive Systems Network

• 具备支持复杂服务器/存储基础设施的经验。

Experience supporting a complex server/storage infrastructure

• 实施和支持虚拟化服务器环境。

Implement and support a virtualized server environment

• 海外和无线基础设施故障排除。

Oversea and troubleshoot Wireless Infrastructure

• 确保数据、网络访问和备份系统的安全。

Ensure security of data, network access and backup systems.

• 能够快速自主学习新概念和新工具。

Ability to rapidly self-educate on new concepts and tools

• 无论问题的大小，都喜欢积极主动寻求各种技术问题的解决方案。

Enjoys being the go-to team member for solutions to a very wide range of technical prob

lems – none too great or small

• 参与事故恢复、扩容、组件升级和系统安全性的规划工作。

Contribute to planning efforts for disaster recovery, capacity expansion, component up

grading, and system security

• 客户紧急情况下提供随叫随到的支持。

Provide on-call support for customer emergencies

• 必要时，愿意加班完成系统维护。

Willing to complete off-hours system maintenance when necessary

• 在压力下能高效工作，在紧迫的期限内能高标准完成工作。

Effective when working under pressure and delivering to high standards within tight

deadlines

• 为基础设施、安全性、基础设施监控及性能管理推荐和实施新的创新技术。

Recommend and implement new and innovative technologies for infrastructure, securi

ty, infrastructure monitoring and performance management.

资质 QUALIFICATIONS

• 具备5年以上专业经验者优先考虑。

5+ years professional experience preferred

• 具备W7, W10工作站的知识和经验

knowledge and experience with Workstations with W7, W10.

• 具备Windows 2008/2012/2016的知识和经验

knowledge and experience with Windows 2008/2012/2016.

• 具备服务器硬件(DELL, HP)的知识和经验

knowledge and experience with server hardware (DELL, HP).

• 具备存储系统(EMC,DELL)的知识和经验

knowledge and experience with storage systems (EMC, DELL).

• 具备虚拟化的知识和经验(VMware)

knowledge and experience with Virtualization (VMware)

• 具备备份/恢复软件的知识和经验(Veeam, Data Protector)

knowledge and experience with Backup/Restore software (Veeam, Data Protector)

• 具备CISCO设备的知识和经验

knowledge and experience with CISCO equipment.

• 具备基于CLOUD的环境(AWS, AZURE) 的知识和经验

knowledge and experience with CLOUD based environment (AWS, AZURE)

• 良好的书面沟通和文档技能，具备向经验不足的技术人员进行教导和指导的能力。

Strong written communication and documentation skills; ability to teach and guide less experienced technical staff

• 在复杂环境中运营的经验。

Experience operating within a complex environment.

• 良好的分析能力、问题解决能力和组织能力。

Strong analytical, problem solving, and organizational skills

• 与跨专业团队及远程团队合作的经验。

Experience working with cross-functional teams and remote teams.

• 积极主动，能独立完成工作。

Self-motivated, independent worker

SOM offers opportunities to work on transformational projects, competitive salaries, health insurance, wellness, retirement and financial and other work/life plans.

At SOM, we welcome and encourage diversity in the workplace. We believe an inclusive environment benefits our employees, our firm, and our community, while also enriching and challenging our own thinking about design. We are proud to be an equal opportunity and affirmative action employer. Visit this page to learn more about SOM's employment policy and how to apply offline: www.som.com/employment_opportunities_and_policy

For more about SOM: www.som.com [For external posts only if possible]

Portfolios must be submitted for all design positions (Architecture, Interiors, Planning, etc). Applications without work samples will not be reviewed . Portfolios should be one PDF attachment, 10-20 pages, maximum 5 MB. Submit portfolios as part of your application in the section where the application asks you for your Resume or CV.