? Perform scheduled configuration changes to network switches, firewalls and wireless devices
? Configure firewall rules and security policies
? Provide Tier 1 level technical support of operational activities in networking environment.
? Identify network issues and determine/recommend appropriate solutions
? Respond and resolve support tickets from Service Desk.
? Creates/updates/maintains quality documentation and reports on network configurations, statuses, updates, issues and network analysis etc.
? Monitor, manage, and resolve all data network circuits outages, WAN utilization and packet errors
职位要求：
? 3 years relevant experience in implementation and management of enterprise network infrastructures for multisite or multinational corporations
? Good customer support and interpersonal skills.
? Strong experience with routing and switching concepts and technologies (OSPF, BGP, RIP, MPLS)
? Experience with enterprise wireless environments and a deep understanding of WLAN tuning, authentication, and management
? Experience with next-generation firewalls, load balancers (GLB/SLB), and VPNs (IPSec/SSL, GRE)
? Experience with secure network practices, techniques and systems across the entire IP Stack.
? Experience with network monitoring and management tools
? Experience managing relationships with ISPs and other IT vendors
? Proven ability to troubleshoot complex issues and provide root cause analysis related to hardware, L2/L3 deployments, application behaviors and the IP stack
Preferred Qualifications:
? Experience with Cisco IOS, Cisco Meraki, and Check Point GAIA platforms
? Experience with incident management, change control processes, operational security and standards compliance such as GxP and SOX compliance, ITIL and NIST 800-171/ISO27001 environments