About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. Operations and Maintenance of AbbVie’s global security and network environment, Major network and L3 customer incident fault resolution Ensure appropriate monitoring is implemented for network equipment Focus on end user experience, taking the extra step so that users can get the most from their services Provide escalation support for network operations center staff, sales, deployment and other business units Work in technical teams in a multi-vendor environment through Major Incident Response situation where required Maintain technical relationships with vendors and internal engineering teams Coordination with AbbVie Partners and IT Service Supplier related to infrastructure and services Support security aspects of business & IT initiatives by assisting in architecture, design, implementation, deployment, and operational transition of innovative & secure technology solutions. Working within a global team, but within German time zone and local business hours Qualifications Bachelor's degree or equivalent work experience in the field of IT Knowledge of networking such as LAN (routing, switching, WLAN), WAN (MPLS - routing, switching), VPN infrastructure, and network security (firewall and IPS/IDS) Knowledge of cloud providers such as Amazon AWS, Google Cloud Platform or Microsoft Azure. Proactive and self-motivated work ethic Experience with Check Point, Palo Alto and Cisco components. Strong analytical and problem-solving skills, as well as good time management skills Ability to work both autonomously and in global, cross-functional, teams Passion for IT technology, as well as using it to solve problems. Willingness to travel for business within EMEA and to USA (0-10% of working hours). Willingness to work extended hours in the event of major network disruptions, including weekends if necessary. Understanding of complex IT security and network setups in a global context. Fluency in German and English, both written and spoken. Travel Yes, 10 % of the Time Job Type Experienced Schedule Full-time Job Level Code IC Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.