What’s on Offer?

• Work, travel and promotion opportunities across our broad Accor network.
• Discounts on worldwide accommodation, discounted F&B, and business partnerships to improve your wellness and more.
• Access to the globally renowned Accor Academy to facilitate your personal and professional development.
• Flexible and rewarding work environment with a team dedicated to building Human Connections.

Your New Casual Role - 2 nights per week

Reporting to the Front Office Manager, you will be responsible for managing the overnight hotel operations. This is a hands on role, highly customer focused, and requires an individual can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Hold responsibility and accountability for the efficient operation of the Hotel overnight.
• Cross check and balance work completed during the day for all outlets on shift.
• Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis.
• Take and prepare room service orders.
• Effectively handle guest complaints.
• Ensure house security to include fire prevention and protection, health, safety and staff checks, detection of breaches of security and the laws by which the company is governed.
• Maintain responsibility for the overall auditing and administration function of the night team.
• Responsible for all other departments in the absence of their respective managers for the duration of the night time operation.
• Be available at all times for guest queries.
• Ensure the hotel is operating efficiently and according to hotel policy.
• Participate in workplace consultation on matters pertaining to WHS, as required.

About You

The successful candidate must have the ability to build Human Connections, and lead from the Heart.

A creative problem solver, you will demonstrate with ease your:

• Adaptability to all tasks and enjoy a variety in your workload such as reception and concierge duties, financial reporting, room service, cleaning and maintenance responsibilities.
• Ability to work night shifts (11:00pm-7:00am) across a rotating roster including weekend work and public holidays.
• Enthusiasm to connect with guests and team members and to hear their story.
• Excellent grooming and presentation standards.
• Exceptional communication skills both written and verbal.
• Superior attention to detail.
• High level of computer literacy – Excel and Opera PMS experience preferred
• Holding of an RSA and Approved Manager License

About Us

At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.

ibis Styles East Perth boasts a stunning riverfront location with views of Swan River. Our economy accommodation in East Perth is one of the newest and most exciting four-star hotels in WA. Eastside Social Restaurant & Bar brings to life the exciting atmosphere of the Perth streets into the hotel with its colourful and fun international cuisine. Dine in at the ibis Styles East Perth accommodation at your leisure.

Interested applicants with the ability to build true human connections and full rights to work in Australia, should apply now. 

We’d love to hear your story.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.