Night Manager
AccorMexico cityUpdate time: June 23,2021
Job Description

 

Night Manager
Inspiring and engaging. As a Night Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.

What is in it for you:

 

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:
  • Have knowledge on everything going on in the hotel, all night by listening to the radio and constantly walking around the resort property.
  • Keep abreast of VIPS, and late arrivals and departures, anticipating guest needs and arranging guest services according to their specific situation.
  • Listening and communicating in a polite, attentive way with guests
  • Organize a weekly schedule for night team
  • Providing support and motivation for colleagues in need and also be a role model.
  • Eager to help out wherever needed.
  • Report and resolve problems guests may be experiencing
  • Maintain good relationships with all important contacts inside of the hotel
  • Maintain constant contact with all areas of the resort all night long
  • Educated with strong interpersonal relationship skills
  • Conduct nightly briefings to inform and educate team on movements within the resort
  •  
  • Your experience and skills include:
  • Service focused personality is essential and previous leadership experience required
  • Prior experience working with Opera or a related system
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

    Your team and working environment:
  • The entire resort, all night long. Ensure that all employees are doing their job in an efficient manner. Ensure all guests are safe and away from potentially dangerous situations. Knowledge of what is going on throughout the entire resort, at all times


    Our commitment to Diversity & Inclusion:
    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 
    https://careers.accor.com/

     

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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