We are looking for a capable and suitably experienced professional to join Hotel St Moritz in the position of Night Porter.

In this role, you will assist in the day to day/overnight operations of the front office department including lobby services and security functions, ensuring that standards are maintained in these areas, efficiency evident and customer’s needs met. You will need to have passion for hospitality, and the willingness to go the extra mile for our guests.

Responsibilities

• Support Night Audit in the daily reports requirements
• Carry out security walks around the property
• Assist with car / hotel doors and guest luggage
• Exercise care and responsibility when parking guest vehicles. Follow procedures set out in manual.
• Ensure messages are delivered with the utmost urgency.
• Message boards updated daily and aware of function requirements.
• Clean and maintain hotel public areas
• Prepare and deliver room service during the night
• Confidently carry out emergency procedures
• Enter bookings for any reservations received overnight
• Support with any Housekeeping requests received afterhours
• Support the Lombardi team when required

 

Work Experience

• Previous customer/guest services experience
• Ability to work at night with occasional lone working
• Ability to respond to emergencies effectively and calmly
• Immaculate grooming and personal presentation
• Articulate communication skills and an understanding of luxury guest expectations.
• Clean police record
• Full Driver’s License

 

Benefits

• 'Work Your Way' - speak with us about your desired work life balance and make your perfect balance a reality.
• Your loyalty card entitling you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide.
• Uniform and Daily staff meals provided.
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor.
• Work for a world-leading Global hotel company.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ [link removed]

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS