Night Receptionist – Ibis Swansea
Ibis Swansea is looking for a Night Receptionist / Night Auditor to provide guests with excellent levels of service.
First impressions are everything!
As a Night Receptionist, you will take care of our guests from the moment they arrive through to their departure by ensuring they have a positive and memorable experience with us. The Night Auditor will assist the team in the smooth running of the hotel during the night.
Do you have the skills?
- Passion for Customer Service
- Ability to focus and have attention to detail
- Can make a decision in front of a guest or in an emergency situation
The ideal candidate for the Night Receptionist position should:
- Be an excellent team player and be willing to support others
- Display a polite and professional attitude at all times
- Be enthusiastic in delivering excellent service
- Command a good level of written and spoken English
Key responsibilities of the Night Receptionist role include:
- To handle reservations and walk-ins, and deal with any guest queries
- Scanning all relevant documentation overnight
- Compiling reports for next day and distribute to departments
What do you get from us?
A Discount Card to be used in Accor Hotels Worldwide for hotel stays and food & beverage discounts.
Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C).
- A competitive salary and performance incentives
- Discounted accommodation rates with Accor Hotels globally
- Regular performance reviews to ensure you receive on-going feedback to help you grow and develop in your role
- An exciting position within a hotel collection which has been recognised as an industry leader
If this sounds like the Night Receptionist / Night Auditor role for you then please apply today!
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