Position Description: About Lenovo Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all! Who You’ll Work With At Lenovo, we manufacture one of the world’s widest portfolios of connected products, including PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones and workstations as well as augmented and virtual reality (Mirage, ThinkReality) and smart home/office solutions, software and services. Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society. About Our Team Lenovo is hiring a Customer Fulfillment Director within the ISG (Infrastructure Solutions Group) global supply chain. This individual is responsible for performing supply and demand management across the extended enterprise and managing collaborative network for processes from opportunity to cash. This is a dynamic role in the fast paced ISG supply chain where the Customer Fulfillment Director is the face of the supply chain into the NA sales team. There is frequent interaction with sales executives and our client base. This role covers all routes in NA, Direct, BP, including Canada. The successful candidate will be required to provide supply chain guidance to sales on a variety of topics. The candidate is responsible for revenue roadmap interlocks with sales and finance, Inventory and kanbans, serviceability and support. This role will include management responsibilities, In addition to people management responsibilities, the NA Customer Fulfillment Director will be accountable for their team’s P&L, resources, and will provide input on the organization’s decision-making for both short- and long-term financial and operational plans. Responsibilities include planning, training, and enhancement to existing processes and systems, maintenance of existing systems, management and measurement of all activities involved in logistics management activities for products, services and related information. This role also coordinates and collaborates with customers and key partners, which can be Lenovo owned manufacturers, suppliers, intermediaries, and third-party service providers. As a ‘people manager’, the NA Customer Fulfillment Director will participate in developing or translating company strategy into functional strategy; define and lead respective supply chain teams to achieve department objectives; optimize organizational structure, develop succession plan, and coach line managers and key staff. #### Position Requirements: Basic Qualifications: • 10+ years of supply chain experience • Bachelor's Degree • Fluency in English and excellent communication skills Why Lenovo? Lenovo is a US$50 billion Fortune Global 500 company, with 57,000 employees and operating in 180 markets around the world.  We are #1 PC company on the planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST global brands.  Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society.  By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. Learn more about why it’s great to work at Lenovo - https://www.lenovobenefits.com/why-join-lenovo We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.