OEM Account Manager
EATONSeattleUpdate time: November 9,2021
Job Description
Eaton’s Vehicle Division is currently seeking an OEM Account Manager to join our team. This position can be based in in the following states: Arizona, California, Michigan, Ohio, Texas, Utah, or Washington. Position Overview: This position leads the design and implementation of sales strategies for PACCAR Parts in NAFTA, including revenue growth, profitability, and customer satisfaction. Develops relationship with key customer contacts across the organization including payables, sales, product strategy, engineering and collects business intelligence data to determine industry trends. Drive implementation of EatonCummins Joint Venture products and aftermarket strategies for the account. Act as a liaison with all functional areas on behalf of the product line strategies, for new products & technologies within the organization to achieve market share and implementation consistent with strategic business plan objectives and to make what matters work. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this role, you will: Develop and implement customer growth strategies for aftermarket products. Has direct responsibility for NAFTA. Works with the aftermarket sales PSM team to ensure OEM strategies are deployed throughout the OEM dealer networks and pull through sales strategies are executed. Direct involvement working cross functionally in problem resolution including receivables payments, customer scorecards, and delivery metrics. Develop and manage senior and executive customer relationships across both OEM and aftermarket organizations in alignment with customer strategic plan. Participates in events representing Eaton and ECJV product portfolio, both current and future. Collects business intelligence information to determine industry trends and communicate within the organization. Ensures accuracy of dealer sales reports aligned to OEM purchases. Drive and ensure Long Term Agreement contract administration (ex. Pricing, Rebates, etc.). Participates in SIOP process to improve forecast accuracy. Manages all commercial aspects of account(s) including program bidding and negotiation, commercial warranty claims, commercial impacts to program scope changes, and all other commercial and pricing activities associated with the account(s). Develops and deploys (in consensus with product line strategy and the cross-functional team) a product technology roadmap which effectively translates customer needs into product features. Leadership responsibility of commercializing new products resulting from R&D investments. Provides customer interface strategy (points of contacts, frequency) and builds strong rapport with key customer decision-makers Contributes to new product introduction to assist in producing a successful launch by participation in ProLaunch as functional sales lead. Anticipates customer future needs using CCR surveys and other channels such as customer scorecards through which customer’s offers feedback. Communicate findings to BU leaders. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Bachelor’s degree from accredited institution Minimum five (5) years’ experience in sales, marketing, aftermarket, and/or customer support. Must be authorized to work in the United States without company sponsorship now or in the future No relocation benefit is being offered for this position. Only candidates that currently reside within 50 miles of Arizona, California, Michigan, Ohio, Texas, Utah, or Washington will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Preferred Qualifications: Master’s Degree 7 years’ experience in sales, marketing, aftermarket, and/or customer support. Truck products knowledge Trucking and transportation industry experience Position Success Criteria: Ability to quickly develop relationships with global team Incumbent must be self-motivated, and goal driven given the current pace and complexity of today’s trucking industry. Incumbent must be skillful in the analysis of industry/customer trends and in the development of strategic initiatives to maximize internal goals and objectives A key aspect of the position involves building positive relationships at all levels of the customer’s organization as well as internally. Candidates must be able to communicate and negotiate effectively internally & externally. The job may require extensive travel to OEM customer locations, plants / warehouses, dealers and fleet locations. As a contractor with the Federal government, Eaton is subject to the Executive Order mandating COVID-19 vaccination. As permitted by applicable law, the candidate(s) hired under this posting must provide evidence of full vaccination as defined by CDC guidelines, or request a medical, pregnancy or religious accommodation exempting them from the requirement. Vaccination status will not be verified until after an offer of employment is provided, and candidates may also request a medical, pregnancy or religious accommodation at that time. Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) #LI-TB1 What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: North America – Canada Organization: VEH Vehicle Group Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes Does this position offer relocation?: No Travel: Yes, 25 % of the Time

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