• About us

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. With over 2000 employees and 55 offices across America, Asia Pacific, Europe, Middle East & Africa, we help over 30,000 companies globally to make better, more informed decisions based on insights from the outside. We are dedicated to provide our global products with local insight.

We operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.

We also have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2018” by Great Place to Work?. We're looking for exceptional candidates to contribute to our exponential growth in Greater China.

• Our Culture

• We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset

• We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent

• We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.

Check out our career site to learn more - https://www.meltwatercncareer.com

• Meet with the team

The Client Insight team of Meltwater plays a vital role that helps our clients see the outside insights of their media performance. By leveraging multi-channel datasets, CI team focus on unveiling media insights in the market where our clients are operating. We deliver intelligence reports based on holistic views of different media outlets and social medias. We also help to analyze media impacts, draw out brand trends, monitor competitors and showcase the results to clients for an integrated media strategy. We are proud of ourselves for being a partner to grow with our clients’ business.

• About Key Account Media Analyst Intern

As a Key Account Media Analyst Intern, you will assist the senior team member to provide clients’ report based on Meltwater’s strong products/services. You will have significant impact on how we diagnosing client media data, interpreting this data and drawing recommendations on key stories impacting our clients brands. Your work will be influencing clients’ business on various levels including their long-term strategies as well as short-term decision making.

Internally, you will be working with experienced Analysts and Client Success Manager closely to identify clients’ needs and provide best in class service to ensure clients are well aware of their “Outside Insights”. From tracking impact and sentiment analysis in real time to having an insight about the competitors’ online footprint, we help our clients to understand the bigger picture and their industry as a whole.

• What you will be doing?

• Conduct research on Meltwater tools on news media as well as social media platforms

• Create business-focused report templates for clients and track competitive analysis

• Data cleaning including: download data from meltwater platform, adjust sentiment of news, adjust themes of news, and count the engagement

• Develop data visualizations in Excel and PowerPoint to illustrate clients brand data

• Working extensively with Client Success team to assist in on-boarding training, customers’ need analysis and enhancing the customer satisfaction

• Keeping track of market trends and staying abreast in the digital market arena

• What we would like to see from you

• University Degree in Communication, Media, Data Analysis, Marketing, Public Relations or Business related majors.

• Currently living in Shanghai is a must

• You must available to intern at least 32 hours per week

• Strong communication skills in both English & Mandarin (spoken and written)

• Self-motivated, detail-oriented and always able to complete tasks independently in a fast paced environment

• Team player and highly adaptable

• Ability to work in a fast-paced environment and ready to take new challenges

• Advanced knowledge level of Excel and PPT

• Knowledge of VBA, Python, Tableau, SPSS or R (programming language) is an asset (not mandatory)

• Experience working with internet technologies industry is desirable

• No visa sponsorship is available for this position

• The perks of working with us!

• Fun,young, ambitious and international working environment

• Upskilling workshops and mentoring scheme

• Immerse yourself in the cutting edge social media intelligence technology

• Team building events

• Well stocked kitchen

• And more…

上班地址：蒙自路757号歌斐中心32层