Office Manager

We are currently recruiting for a customer-focused and proactive Receptionist/Facilities Coordinator within our Facilities department.
 
The Facilities department is responsible for all property related matters and for the provision and co-ordination of support services. Our core objective is to provide a healthy and safe working environment with high quality, customer-focused support services.
 
Working in the department provides varied work with every day a different challenge.
This is full time role the hours are 9.00am to 5.30pm with an hour for lunch Monday to Friday.
Your responsibilities will include:
 
* Providing secondary front of house and switchboard cover directing calls to the accurate department within the business
* Responsible for raising purchase orders and handling invoices for the department.
* Responsible for monitoring stock levels of stationery and office supplies, and completing online ordering processes.
* Handling complex queries from employees and visitors in person, by email and by phone, which may require some research to find the answer.
* Working with employees and our travel providers to book and arrange taxi and on occasions other travel arrangements.
* Responsible for booking couriers as required.               
* Sending email announcements to all staff when necessary.
* ordering stationery and kitchen stock
* Ensure good housekeeping of reception areas and stock rooms.
* Willingness to undertake Fire Marshall and First Aid training
* Handling company credit card statements and sending detailed report to finance
* New starters and leavers check list, H&S and facilities induction
* First Aid boxes stock check and refill
* Floor plans up to date
* Liaise with the Landlord regarding regular maintenance and ad hoc repair issues
* Organise Risk Assessments audit, and fire extinguishers testing.
* 'Timesheet adjustments, holidays and sickness record keeping on Empower
* Carbon Footprint data fill
* Being responsible for the efficient and accurate management of meeting rooms
* Preparing lunches and refreshments when required
* Collecting and distributing post
* Ad Hoc general porterage duties as requested and delivery of all goods inward deliveries to required destinations
* To assist the wider team as and when necessary with administrative duties
* Support the Facilities function and assist with tasks that require two persons where appropriate
 
To be considered for this position you will need:
 
* Demonstrable experience in a customer facing role with similar accountabilities and duties
* Excellent communication skills, written and verbal
* PC literacy, in particular Microsoft Office
* Previous switchboard/reception experience advantageous
* Experience of front-of-house service desirable
* Flexible and willing approach to work
* Driving license preferable