Office Manager

Location: Sheffield

Hours: 08.30-17.30 Monday-Friday

 

Summary

We are looking for a hands-on Office Manager to be responsible for the day to day running of our Sheffield office of approximately 180 employees (and growing). The Office Manager will work closely with the UK Facilities Manager, acting as their deputy and backup for all UK facilities matters.

 

This is a varied role – we are looking for someone who can be the first port of call in the office for everything, getting to know the business and assisting with needs where you can. You'll be a key team member from day one, representing the company front of house, as well as making the office a great environment to work. There are multiple tasks and projects for you to get your teeth into straight away as we grow the office, and you’ll be able to innovate and come up with your own ideas.  The role has a high level of responsibility, being a key holder and involved in Business Continuity and Health and Safety compliance, whilst also helping bring the office together by organising social and charity events.

 

Key Responsibilities

• Overall responsibility for smooth running of Reception.
• Able to identify issues and resolve them quickly and efficiently, whilst providing regular updates to the relevant stakeholders – eg temperature, maintenance of office appliances, décor etc
• Work with the UK Facilities Manager in the management and delivery of facilities related projects.
• Working with local leadership team on various topics including the office seating plan and managing desk moves.
• Ensure that the office meets health and safety standards and legal requirements.
• Be responsible for office Health and Safety, Emergency/Fire & Security procedures, ensuring compliance with relevant legislation.
• Be part of the Business Continuity team for the site and organise first aid and fire safety training.
• Championing our “Life at SDL” culture, keeping the hardworking team happy by being a positive energy force in the office
• Organise the office layout and manage any refurbishments, renovations and office moves to make sure they all run smoothly and according to plan.
• Use our online Finance systems to raise purchase orders and manage the invoice process
• Assist with organising customer and large internal meetings/training.
• Be responsible for checking stock levels for office consumables and ensuring kitchens are tidy and stocked
• Own the relationship with the building management team, by attending tenants meetings, and managing the relationship with the landlord.
• Support the local site leader with corporate initiatives, and social and charity events
• Responsible for the site credit card and overseeing site leader budget
• Build relationships with Head office, working together to ensure alignment of processes and good communication
• Be a part of the Global Office Administration Network, collaborating across our global offices.

Skills

• A helpful, practical problem-solver
• Clear communicator, with excellent written and spoken English
• Organised and able to multi-task
• Responsible, trustworthy, and willing to take ownership
• Proactive and shows initiative
• Strong customer service skills (internally and externally)
• Team player able to build strong relationships across boundaries.
• Friendly, approachable and great with people at all levels

 

Experience

• A minimum of 3-6 years of hands-on facilities experience
• Has office management experience, ideally within a medium sized company