Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Your Career

PANW is seeking an Office Manager to join our awesome JAPAC Places team. Based in Shanghai, this role will be responsible for building maintenance and daily office management operations and to champion the Places' mission statement - “To create a safe and collaborative workspace that supports our flexible and inclusive culture” by providing best in class workplace experiences and supporting our FLEXwork policy. 

Reporting to the Senior Places Manager, the role requires high energy, can do attitude with ability to work independently and also collaboratively.

Some of the cool stuff you get to do:

• Build strong relationships with regional business leaders and cross-departmental teams across China, and influence through timely, relevant, and targeted communication that balances the needs of the business with the services provided by our team
• Proactively oversee and manage day to day facilities operations and administrative function and logistics within the premises which covers for server/lab and security equipment across all of China offices
• Oversee and manage Front of House operations including but not limited to visitor management, security, cleaning, events setup, shipping/receiving and office supplies, courier services etc
• Assist JAPAC Finance in their new legal entity administrative functions until such time when the workload can justify a full time headcount
• Tracks and manages the opex and capex budget for the office and provides accurate forecasts spent to work within the agreed budget
• Supports the Senior Places Manager in the renewal of leases for the office and service offices in China 
• Assist with project bid and tender process and administer relevant documentation relating to the facility location, including for any minor alteration and addition works
• Oversee vendor procurement process which includes raising of relevant PR/PO, invoice processing, contract review and service maintenance for all services
• Work with building management to ensure office safety and team communication - Support and implement the Global Safety and Security team initiatives such as evacuation exercises and EH&S programs
• Vendor and supplier management for all of China offices : establish critical KPIs
• In collaboration with cross-departmental teams (HR, IT, etc) support the  creation, coordination, and delivery of global programs such as new hire onboarding, reception, snacks/beverages/food, special events, building maintenance, security, mail and shipping
• Manage space planning, coordinate changes, and keep internal systems updated
• Any ad-hoc duties and projects as required to meet the needs of the business or as directed by the Places Regional Manager

All this plus the opportunity to work in a collegial, fun loving environment in a fast-paced, dynamic top global cybersecurity company await you!

Your Experience

• 2 to 4 years' business operations experience with a degree in Administration, Facilities or Real Estate 
• Strong people and communication skills with demonstrable ability to work with business / functional leaders as well as employees at all levels
• Fluency in Mandarin and English due to needed collaboration across the region
• Good collaborative skills and some experience dealing with internal / external stakeholders, vendors, landlords and suppliers would be a plus
• Excellent organizational, methodical, problem-solving skills and works well under pressure
• Self driven, positive attitude, sense of humor and enjoys having fun
• Willingness and ability to respond to important and urgent maintenance calls outside of regular business hours

If you don't 100% meet the criteria but confident that you have what it takes to thrive in the role, apply anyways! We are looking for high potential talent who want to learn and build a career with us.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.