Job Descriptions:

• To provide onsite PC/Notebook installation and support on Windows OS and applications
• To provide desk side to end users and resolve technical issues
• To troubleshoot the hardware and software in PCs, and notebooks
• To interface directly with customer for the coordination of IT services
• To liaise with internal departments, vendors, partners on resolving fault

Requirements:

• Diploma or higher level in IT related qualifications
• Prefer good soft skill and good communication in English
• Prefer have training of ITIL or have ITIL certification
• Prefer have meeting tool support experience such as Teams, Webex, Cisco IP Phone conference etc…
• 2 years+ practical experience in technical support on WINDOWS/MAC platform
• Familiar with Windows 10 applications
• Self-motivation to solve problem independently
• Strong organizational skills and ability to multi-task in a small business environment
• HK Permanent Resident is required