Onsite Support Engineer
ASK IT LimitedHong kongUpdate time: October 9,2020
Job Description
Responsibilities:
- To provide quality technical support, consulting services and troubleshooting of IT systems
- To plan and implement IT project and service requests
- To provide maintenance service on the Equipment
- To perform emergency on-site support by requests
Requirements:
- Bachelor Degree in Computer Science, IT, Engineering or relevant discipline
- Possess relevant Microsoft MCSE qualification
- Relevant work experience on Window server support is preferred
- Good knowledge with preferable skills in Network, LAN, WAN, Wireless, Firewall & mobile devices
- Strong command in written and spoken English and Chinese
- Has initiative analytical mind and can work under pressure
- Responsible fresh graduate will be considered as well
Working Pattern:
- 09:00 – 18:00; Mon – Fri; and alternative Sat
- 7×24 standby support might be required
Employee Benefits:
- Basic Salary: HK$15,000 – 18,000 (depends on experience)
- OT and Standby Allowance
- Travel Expense Claim
- Annual Leave
- Full Paid Sick Leave
- Medical and Dental Plan
- Life Insurance
- Gratuity/13-month Salary
- On-job Training
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