Responsibilities:

1) Manage the Contracts and Contract Change Forms for all new enrollments and existing students 为所有学生管理合同以及合同变更表格

on the daily basis and answer the enquires on policy or student contract progress in the system to centers with polite professionalism

根据政策以及学生在中心系统中的合同进程，专业性解答每日中心咨询问题。

2) Insure complete compliance with legal requirements, internal processes and insure every student is guaranteed to receive the correct course in a timely manner;

确保合同完成中合理合规，同时保证学生及时有效地享受应有的课程。

3) Maintain the mentality that the students and center staff are our customers

秉持为学生以及中心员工服务的工作理念。

4) Maintain the student database so that students can begin and continue their course with excellent service 更新维护学生数据库确保学生从始至终享受优质服务课程。

5) Manage student logins to our core products, online products and value added services;

管理学生核心课程，线上课程以及增值服务账号。

7) Provide Operations Daily Reports and analysis to improve each touch point in the student experience

提供公司营运部门日常报表以及数据分析，以提高学生学习体验。

Requirements:

1) At least 1 years' working experience with understanding of Microsoft Tools and very good understanding of Excel 至少一年以上的工作经验，熟练使用Microsoft工具（尤其表格处理）

2) The ability to work under pressure and be flexible as operational hours are in line with our center study operation hours. Start and off times as below: 有一定抗压能力 能适应多变的上班时间（和中心运营时间一致）

Moring shift 9:30am - 6:30pm，

Evening shift 12:30pm - 9:30pm ,

Weekend Morning: 9:00am – 7:00pm on Saturday and Sunday

Weekend Evening: 12:30am – 9:30pm on Saturday and Sunday

3)Team player and analytical thinking a must; 能够与团队合作

4)Good command of English both in oral and written; 良好的英文口头及书面表达能力

5)Good command of EXCEL/WORD/PPT skills; 熟练的 EXCEL/WORD/PPT 技能

We Offer：

Highly competitive salary 有竞争力的底薪

Full social welfare and complimentary medical insurance 完备的社会保险及补充商业保险

Free WSE English training course 免费华尔街英语培训课程

Professional training for the position 完善的培训机制

Paid annual vacation带薪年假

上班地址：上海市浦东新区世纪大道88号金茂大厦三楼