Key Activities:
Quotations
Gather as much group information as possible(including fight details, group purpose and possible competitions)
Review itinerary as well as requested services.
Make proper quotation from system by followingthe information and requests.
Prepare quote sheets as well as sales sheet.
Get selling process from sales team and thensend offer letter to agents.
Follow up offers withcalls
Make sure agents get our offer properly.
Get feedback of offers and pass relatedinformation to sales team for further action.
Daily operation works
New group booking, including series and ad hoc
Push confirmation of services, including hotelsand ground services
Deadline controlRevenue/ budget control
Regular update of sign up pax
Cancel/change service and follow up confirmationby due time
Finalize groups and send out final document toagents
Trouble shooting while groups are in the trip
Complete assignment and reports to supervisor/operation manager
To be successful in this role, you should meet most of the followingcriteria,
1. Undergraduates, preferably majors in Tourism & HospitalityManagement/ English literature / Guide or Tour Leader
2. Fluency in English is essential. Fluency in any additionallanguage(s) would be a distinct advantage.
3. Strong verbal/written communication skills, and capable of workingunder pressure
4. Outgoing personality and team work spirit
5. Service-oriented with very positive working attitude will beimportant.
6. Spirit ofteam work and good communication skills
You will achieve more when you join Kuoni Group Travel Expertswww.kuonigrouptravel.com
职能类别: 行程管理/计调 导游/旅行顾问
联系方式
上班地址:上海市静安区南京西路1601号越洋广场3850室
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