Our client is the world leader in air freight services and one of the leading providers of ocean freight services. Around 50,000 employees work to ensure we transport our customers of shipments by air or sea.

• Completes coordination between all applicable parties for all air & sea export shipments for our customers;
• Prepares export documentation, including entry into Logis Air, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer
• Compliant filing of AES (automated electronic system) export customs
• Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo
• Communicates regularly with customer in regards to customer's shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
• Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
• Ensure customer profiles are accurate and updated
• Manage operation team of over 35 subordinates, coach and monitor KPIs

• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook)
• Air & Sea freight industry experience preferred

• Excellent opportunity for leadership development
• Competitive salary and good welfare
• High level of authority
• Multinational platform with transparent company culture
• Health Savings Accounts with Company Contributions
• The company provides employees with several paid holidays, when our offices are officially closed for business.