Operation Manager
AccorBirminghamUpdate time: April 23,2021
Job Description
Job Description
  • The Operations Manager reports directly to the General Manager and acts on their behalf in their absence. Is responsible for the entire operation including Food and Beverage, Rooms, Guest Experience and Sales and Marketing. Your role is to enforce standards and, to guarantee a consistently high quality guest experience. Coordinates all aspects of the operation to ensure that each outlet functions at an optimal level in key areas including service, revenue generation and cost management. Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach. Fosters the talent within the department to ensure that all reporting HODs and Talents are effective in their current roles and developed to the next level. Carry out Duty Management shifts accordingly DM ROTA and business needs.


Work Experience
  • Outgoing Manager with a proven success in a comparable hotel environment
  • Strong commercial & business acumen with a tenacity to drive and create targets.
  • Willing to position the hotel in the market place as the preferred choice.
  • Effective Communicator, face to face, Virtual and digital.
  • You will be able to develop & maintain effective relationships with both internal & external stakeholders.
  • Availability to source business in challenging relationships


Benefits
  • Be part of this exciting adventure and work with a great team to promote this fully refurbished 4 star premium hoteL
  • Attractive remuneration and company benefits offered
  • Possibility to develop and grow within the company
  • Next step to be a successful General Manager


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