Operation Manager / Senior Operation Officer (Branch Services Centre)
BANK OF CHINA (HONG KONG) LIMITEDTai kok tsuiUpdate time: October 21,2019
Job Description
Job No.: 495544
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Bank Operations, Compliance
Recruitment Day
October 18, 2019 (Fri)
Time: 2:00 pm - 6:00 pm
Recruitment Day Venue : 29/F, Bank of China Centre, Olympian City, 11 Hoi Fai Road
AML Team - Responsibilities:
- Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review
- Analyze KYC information and documents
- Contact customers to complete CDD requirements within defined service level
- Comply with relevant regulatory requirements and the Bank's internal policies. and guidelines
Account Opening Team - Responsibilities:
- Check account opening document, handle and override transactions as authorized. Rectify errors, mistakes and systematic control issues found in the operation process
- Perform checkers role to validate and authorize different kinds of transactions including but not limited to account opening, customer and account information maintenance, payment transactions (autopay, CHATS, transfer, etc.), etc
- Help developing process workflow, system requirements, and perform user acceptance test
- Assist in regular updating of the regulations, rules and operation guidelines and manuals
- Prepare training and testing materials and assist in conducting trainings to both back office and front line staff
ATM & IPO Team - Responsibilities:
- Supervise branch services team to ensure smooth and efficient day-to-day operations with emphasis on quality banking services such as account opening, bank customer information maintenance, IPO processing, ATM operation management, etc
- Negotiate with relevant parties; Manage end-to-end processing procedures and closely work with various internal and external parties
- Assist in regular updating of the regulations, rules and operation guidelines and manuals
- Optimize workflow of the supervised business routine, so as to enhance operating efficiency and cost-effectiveness
Requirements:
- Diploma holder or above with major in Banking and Finance, Business Administration, Economics or other related disciplines.
- Relevant qualification in CAMS, AAMLP Core Level, Six Sigma Green Belt holder will be an advantage.
- At least 3 years working experience in Banking or Finance or other related fields.
- Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing.
- Self-motivated, able to work independently and willing to accept challenges.
- Good command of both verbal and written English and Chinese
- Walk in candidates are welcomed
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