Operation/Receivable Supervisor

Primary Responsibilities主要职责

• Balancing guest ledger daily before transferring unsettled guest balances to City Ledger, posting, editing and updating to accounts receivable system. Direct bill accounts transferred to the City Ledger must be billed on a timely basis, preferably the same day.
•  Balancing /posting daily payments and reconciling short payments.
• Research and respond to guest queries either by phone or correspondence. Disputed guest accounts must be resolved on a timely basis, preferably the same day.
• Ensure timely billing of invoices and statements per credit policy.
• Credit card billings must be controlled separately from other receivables to ensure payments are properly credited and reconciled with receipts. If PMS facility used, ensure summary reports agree to amounts credited to bank account.

• 每天在挂帐前，平衡客户分类账。入账，编辑和更新应收账款系统。挂帐的直接账单账目必须按时开账单，最好在同一天内。
• 平衡账目/将每天付款入账并核对调整短期支付。 
• 用电话或信函调查和回答客人的质疑。有争议的客户账目必须即时解决，最好在同一天。
• 确保依信用政策按时开发票和账单。
•  信用卡账单处理业务必须与其它应收账款业务分开来控制，确保支付被正确地记入并与收据一致。如果使用电脑系统，应保证统计报告与银行账户贷方金额相符。

Knowledge and Experience知识和经验

• Above Bachelor degree
• Over two years relatives work experience
• Proficiency in office software
• English skills in writing and reading

• 本科以上学历
• 2年以上工作经验
• 熟练使用办公软件
• 英文读写能力