Operations Assistant - Customer Support (Banking Industry) (Ref: 11629)
WAION SOLUTIONS LIMITEDKowloon bayUpdate time: June 10,2020
Job Description

Summary:

Our client, a large-scale and renowned Chinese Bank, is hiring a Operations Assistant  Assistant to join their Customer Support team in Kowloon Region office. This is a Banking Role in which a great multi-cultural experience will be gained. 

Responsibilities: 

  • Handle the documentation for customer onboarding and data maintenance of existing customer in compliance with the related procedures and service standard
  • Ensure completion and correctness of all Legal & Supporting documentation for execution
  • Liaise with various stakeholders to complete the task
  • Ensure all transactions are handled in compliance with regulatory requirements and internal procedures/guidelines
  • Provide advisory supports and assistance to BU relating to customer onboarding and data maintenance
  • Support ad hoc tasks
  • Review and prepare daily or monthly reports for internal or regulatory purpose

Requirements:

  • 5 subjects at Grade E/Level 2 or above in HKCEE/HKDSE, including English, Chinese and Mathematics
  • 1 or 2 years’ experience in handling customer onboarding experience is preferable
  • Customer-oriented, attentive to details, compliance and control oriented, diligent, proactive and able to  work under pressure
  • Good command of spoken English, Cantonese and Putonghua
  • Proficient in MS Office including Word, Excel and Chinese word processing
  • UAT experience is preferable but not a must 

If you have the desire for a challenging and rewarding career development,  

send us your resume quoting your present and expected salary by clicking "Apply Now"

or email to hr@ waionsolutions.com

 **Only accept resume in Word format**

Information collected will only be used for recruitment purpose.

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