? Strictly follow Trade Service DOI and JD, ensure the implementation of internal policy and compliance of regulatory requirements.

? Timely and accurate resolution to all customer enquiries on Trade Service services and products.

? Act as “single window” into our transaction and services.

? To maintain quality standards to ensure our services for above mentioned products, meets customers’ total needs, and that continued effort is made to exceed customer’s expectation.

? Ensure day to day running EOD recon and post monitoring activities, guided by department operating instructions, guidelines, policies and standards set.

? To finish the product related returns in time. Establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.

? To ensure the maker/checker mechanism is strictly followed on each regulatory report.

? To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.

? To be aware and identify opportunities for cross selling the Bank’s products.

? To be responsible for account related entry/deal input checking, ensure the effective control of risks through proper authority mechanism.

? Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.

? Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.

? Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.

? Periodically to do CRM and KCSA self-assessment of daily processing, escalate according to acceptable risk threshold.

? Periodically to do job rotation and take mandatory leave as per annual leave policy.

? Support OM build and update Branch Service BCP & BIA, and test periodically.

? Attend and finish internal and external training to be skilled and qualified for the job.

? Safe keep and register business chops/key, user Id password and critical vouchers, follow handover policy.

? Processing relevant transactions and performing specific duties (e.g. Reconciliation, regulatory reporting, callbacks, scanning, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.

? To perform call back/SV as per the requirements and threshold of updated DOI。

? Periodically Back Up other clerk job within in branch operation if related concerned party is not available.

? Bachelor degree or above, min 5years of related banking experience

? Knowledge in PBOC/SAFE/CBRC regulations

? Good knowledge /experience of Trade Service product and knowledge

? Good sense in risk management and strategy management.

? Creativeness in generating constructive new ideas

? Organizing skills and Interpersonal skills

? Good command of both written and spoken English