Task Description
• Gather and analyse business report requirements and recomend the best practice to deliver report
• Extract, review, prepare data to develop Tableau report independently by viualizing data
• Analyze report and gain insight of current performance and to identify areas of improvement.
• Monitor daily performance of Operations reports on different platforms, work with IT/BI for problem resolving.
• Keep close contact with BU contact window for updates in business process, system upgrading so as to ensure report updated timely.
• Support performance manager to create the operational related reports to clearly indicate the link between volume, efficiency and HC.
• Design, develop and deploy Robotics Process Automation (RPA) solutions using different tools, design principles and conventions
• Maintain RPAs by solving day to day issues arising while running robotics processes and provide timely resolutions
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