We are hiring 2 Ops Specialists to join our team in China. The role involves coordinating orders, following up on schedules, and ensuring proactive communication with all involved teams. The ideal candidates will use the 1-3-1 communication rule and 5x why methodology to provide clear, complete answers and keep operations running smoothly.

Responsibilities:

Coordinate order processes and follow up on schedules.
Communicate effectively with internal teams and clients.
Break down root causes using the 1-3-1 communication rule and 5x Why method to find effective solutions.
Proactively address issues to ensure smooth order completion.

Requirements:

Strong organizational and communication skills.
Ability to work in a fast-paced environment.
Experience in operations management or order coordination.