The Oracle CPQ Analyst will provide support for our Oracle Big Machines CPQ environment, including functional and data analysis and operational tasks. We are looking for a functional/business analyst with good experience on the Big Machines CPQ platform, and preferably, exposure to the salesforce.com platform. He/she must possess good interpersonal skills as he/she will work with business users, management, and IT personnel.
Key aspects of the role:
• Work with business users to understand and document their business processes and requirements.
• Understand the current implementation and architecture of LSG's Oracle Big Machines CPQ, including platform configuration and processes integrated with salesforce.com.
• Perform mapping/gapping based on the requirements and Oracle Big Machines platform features, keeping in mind the existing implementation of CPQ.
• Configure working prototypes in a development sandbox if required, and validate and refine prototypes.
• Document the functional design and solution approaches.
• Highlight the benefits of recommended approaches and any business process improvements from the suggested solutions.
• Conduct meetings with business users and IT personnel, and publish status and progress reports. During projects, clearly communicate project task status to key stakeholders.
• Work with IT personnel to highlight any changes needed in the current implementation to achieve business requirements.
• Assist with release planning and execution.
• Trouble shoot issues in the CPQ environment and in related integrations. • Must have a strong understanding of sales processes.
• Must have excellent written and verbal communication skills. • Demonstrated organizational skills and detail orientation with ability to multi-task in a fast-paced environment.
Key Requirements:
• BS or MS degree in Business Administration, Information Systems, Engineering or a related field. • Oracle Big Machines certifications. Optionally, Salesforce.com certifications as well.
• The ideal candidate will have at least 6-8 years of overall business/functional analysis experience, with at least 4-6 years of experience on the Oracle Big Machines CPQ platform.
• Ability to clearly understand business requirements and convert them into a functional design, and to collaborate with business analysts and users to define solution approaches.
• Good knowledge of Oracle Big Machines platform features, setups and technology including BML and BMQL. Programming experience with BML is a plus.
• Strong understanding of sales processes like opportunities, CPQ quoting, BM commerce, model configurations, pricing, discounting, promotions, approval matrix, and sales orders.
• Good understanding of the Big Machines data model, data architecture, and data management, and familiar with integrations with other systems like salesforce.com.
• Nice-to-have: Knowledge of Big Machines CPQ implementation in a salesforce.com environment via managed packages.
• In-depth understanding of the capabilities and constraints of the Big Machines platform.
• Must be a confident self-starter individual who can completely own the delivery of high value work products.
• Ability to communicate effectively with business users, management, and team members.
• Planning and analytical skills as well as the ability to communicate ideas and plans verbally and in writing.
• Strong problem solving skills.
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