Eaton’s Electrical division is currently seeking an Order Coordinator to join our team. This position is based at our Raleigh, NC facility. Position Overview: The Strategic Programs team has a global reach, providing support for key customer bases and our project management staff. This position provides order management support for the Project Operations team, including application engineering and sales engineers. The Project Operations team's focus is developing and managing turnkey projects for government, commercial, industrial, and utility customers. The primary function of this position is to provide Eaton Corporation’s customers with product, delivery, claims/returns, and information. This includes managing customer orders, order entry, processing change orders, and tracking orders through to delivery. Successful candidate will also be responsible for maintaining accurate order information, validating price, entering and maintaining information in various systems, and managing strategic, large or complex accounts with an emphasis on world class customer service. In this role you will: Enters new customer orders, with emphasis on error-free order management. Enters changes and cancellations using established business rules. Proactively communicates in a timely manner with external customers about order verification, order status, pricing and shipment status. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests. Maintains accurate and organized order files, order acknowledgments, and customer contact information. Coordinates shipments and communications critical items per orders. Process customer invoicing requests. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: High school diploma Minimum one (1) year of experience in project coordination, order processing, and/or billing Must be legally authorized to work in the United States without company sponsorship No relocation is offered for this position. All candidates must currently reside within 50 miles of Raleigh, NC to be considered. Active Duty Military Service member candidates are exempt from the geographical area limitation. Preferred Qualifications: Experience working with government contracts Proficiency in systems software, such as Vista, Oracle, SAP, QlikView, Microsoft Office and various other programs. Position Success Criteria: Strong focus on customer satisfaction and relations Strong communication and interpersonal skills, with ability to be flexible to adjust to changing priorities in a fast-paced work environment. Strong computer skills, including well versed in MS Office Suite of tools Ability to influence others without direct authority We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters. Job: Sales Region: North America – US/Puerto Rico Organization: ESSG EESSD Electrical Engrg Svcs Systems Div Job Level: Entry Level Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time